Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? 1.48.90.1020What expansions, game packs, and stuff packs do you have installed? AllSteps: How can we find the bug ourselves? It doesn't happen on all pcs just some. In my case it's a highend pc and it happens 100 percent of the time.What happens when the bug occurs? The Map doesn't load and I get this message The game failed to load. Error Code:102:9285f331:ba9bffb8 It is recommended that you relaunch the game.What do you expect to see? This issue not happening anymore after it's fixed.Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.Did this issue appear after a specific patch or change you made to your system? YesPlease describe the patch or change you made. Patch Dec 18 2018 Please fix this travel bug. If my sim continuelly has to stay home that's going to get boring.

You should now be able to once again have your Sim travel without causing them to become corrupted because they did not get to know Lin-Z. Fastest Fix ever in 1.48.94 I haven't tested any of the save that were sent to me but I think existing saves should be fine now without having to do my workaround. If anyone could verify that for me

[FIXED] Error Code:102:9285f331:ba9bffb8 on traveling

117 Replies

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crinrict
Hero+
7 years ago
Current Status

I'm seeing two different 'manifestations' of this error

Happens when Sims travel, hard to duplicate cause it doesn't always happen

Can't even load into the family. Error occurs when trying to attempt. Moving Sims to a different lot makes said lot unloadable. Buy Mode from main menu works with no issues

Here's all the info I found so far: https://sims4.crinrict.com/en/2018/12/error-1029285f331/

It's pretty reproducible

Workaround: https://answers.ea.com/t5/Bug-Reports/TO-ADD-Error-Code-102-9285f331-ba9bffb8-on-traveling/m-p/7293766#M81031

This has now been fixed
catloverplayer
Legend
7 years ago
I just sent it to Nick and Arvin.
ashleynn57
Seasoned Newcomer
7 years ago
I just downloaded the newest patch update and everything was going great until I went to have my sim travel to the gym. It crashed returning the the world(s) page saying The game has failed to load. Error Code 102.9285f331:ba9bffb8. It recommends that you relaunch the game. So i did, loaded the game up clicked on my household it showed that my sim was at the gym when i clicked to play her it did the same thing. So i relaunched the game again but tried moving her out and moved her back in thinking maybe that lot was bugged and would try a different one. Nope same thing happened at a different community lot. Now both of those lots have orange triangles with a wrench in them as their logo and it says incomplete.
Anonymous
7 years ago
I'm having the same error code come up whenever I try to join my Sim at her acting career. It allowed me to travel to other places, but now I'm stuck since she is at the studios.
catloverplayer
Legend
7 years ago
Please send SimGuruNick your save file like I did.
cookiezstory
7 years ago
same problem here
only 1 male sims have this problem
I try to move him to new household but it not help
I can play other family normally ;(((
Jenpants
7 years ago
Yep, just happened to me when I was traveling to a night club lot in San Myshuno. I can't get back into my household but I can play others. I literally just lost everything.
MikyMiguelsGirl
7 years ago
Same here. I don’t see any recommendations on how to fix this tho?!
DarkAngel81893
7 years ago
Same here I even tried repairing the game . No luck on fixing it tho
natabeartv
New Veteran
7 years ago
I'm having the same issue, but it isn't only when trying to travel. I can't play my second family at all. Whenever I try to load the house it kicks me back to the world selection screen and gives me the error code. I've removed all of my mods and repaired the game several times.