Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.48.90.1020
What expansions, game packs, and stuff packs do you have installed? Get Famous, Seasons, Cats & Dogs, City Living, Get Together, Get to Work, Jungle Adventures, Parenthood, Vampires, Dine Out, Spa Day, Outdoor Retreat, Vintage Glamour Stuff, Backyard Stuff, Romantic Garden Stuff, Spooky Stuff
Steps: How can we find the bug ourselves? Unsure. I get the error code randomly when my single sim travels to community lots, but I get it 100% of the time when trying to load my second family specifically.
What happens when the bug occurs? I'm kicked back to the world selection screen and given a message that says "The game failed to load. Error Code: 102:9285f331:ba9bffb8. It is reccomended that you relaunch the game."
What do you expect to see? My family's house should load and allow me to start playing them.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I didn't experience this issue until I installed the patch on 12/18/2018, PC 1.48.90.1020. Since installing the patch I've been constantly encountering this error code.
I am completely unable to play my family in my most recent save. Every time I try to load their house, I'm kicked back to the world selection screen and given Error Code 102. I encounter this 100% of the time, I'm no longer able to play that house. I've tried moving them to different houses in several different worlds, and I've tried changing them in CAS. I've removed all of my mods, cleared my cache, and repaired my game several times, but the only script mods I had before removing them were No Intro and Smaller Mosaic.
I also encounter the same error code randomly on my single sim when trying to visit community lots. It's never a specific lot, and it doesn't always give me the error. It seems to be random.