Forum Discussion
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.47.49.1020
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? By going into first person mode.
What happens when the bug occurs? You see their face shadows in first person mode
What do you expect to see? only what im looking at like everyone who doesn't have this glitch.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. November 13, 2018 patch caused this
- crinrict7 years agoHero+
Hi @TheEmExplosion and @Vivi_WillowTree
merged your posts with existing thread.
Could you both post your graphics card models ?
- Bluebellflora7 years agoHero+
@PeanutShell1016 @adambrown_1982
Can you please provide full specs. of your Mac as previously asked for. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
- 7 years ago
Hello, experts
I've tried removing the Mod folder / repairing game / clearing cash too. It's not fixed in my case.
Here're my specs
OS 10.13.6
- Mac model : Retina 13-inch. early 2015
- Processor 2.5ghz intel core i5
- Memory (RAM) 8G
- Graphics Iris 6100 1536mb
- Are you running any antivirus? No
- Have you tried to repair the game in Origin? Right click on the game in My Games and select Repair Game.
Yes. It doesn't work.
- Do you use CC/Mods? If so, have you tried removing them and seeing if that fixes your problem?
No, I don't use Mods. I've tried removing even the Mods folder. It doesn't fix my problem.
I've got a more hilarious screenshot, showing my pet's mouth. :D
- make_it_sizzle7 years agoSeasoned Newcomer
I'm having the same issue. I never use Mods, so I know it's not a Mod problem. I already know that my graphics card capabilities are awful. I just barely met the minimum requirements. I don't intend to play in first person view often, so it's really not a big deal for me. I'm only here because I just wanted to see if my problem was a common bug/glitch that came with the update.
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