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Hi @TheEmExplosion and @Vivi_WillowTree
merged your posts with existing thread.
Could you both post your graphics card models ?
@PeanutShell1016 @adambrown_1982
Can you please provide full specs. of your Mac as previously asked for. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
- 7 years ago
Hello, experts
I've tried removing the Mod folder / repairing game / clearing cash too. It's not fixed in my case.
Here're my specs
OS 10.13.6
- Mac model : Retina 13-inch. early 2015
- Processor 2.5ghz intel core i5
- Memory (RAM) 8G
- Graphics Iris 6100 1536mb
- Are you running any antivirus? No
- Have you tried to repair the game in Origin? Right click on the game in My Games and select Repair Game.
Yes. It doesn't work.
- Do you use CC/Mods? If so, have you tried removing them and seeing if that fixes your problem?
No, I don't use Mods. I've tried removing even the Mods folder. It doesn't fix my problem.
I've got a more hilarious screenshot, showing my pet's mouth. :D
- Bluebellflora7 years agoHero+@adambrown_1982
Nice! Thanks for the info. Could you see if changing in-game graphics settings makes a difference at all? Maybe try with and without retina enabled and laptop mode?
- bookmaster3257 years agoSeasoned AceI have this glitch as well, but it's on a PC laptop. I tried deleting the cache, etc (Millie Bobbie Brown finally turned up instead of Jasmine, so I know the clearing worked for something - hehe), but this one...IDK. I have my settings on medium, except for the distance.
- SimQARobo7 years ago
EA Staff
Here's a workaround you can try for the time being:
https://twitter.com/SimGuruNick/status/1062839586106179585Mac users - https://bluebellflora.com/2018/11/15/sims-4-bug-teeth-and-eyes-showing-in-first-person-view/
- 7 years ago
Thanks! The workaround on twitter is effective!
I didn’t remove the line, instead changed it to false. Now it works like a charm!
Thanks everyone. Now I’m waiting for an official fix.
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