Downloads and Favorite counts should count higher than 1 now, in fact it should be accurate as well.
Fixed in Patch 1.100.147/1.80
please create a new thread if you're still experiencing this issue,
Everything disappeared. I don't even have a tab to look at anything I've favorited anymore. I looked at the instructions in this thread- https://answers.ea.com/t5/Technical-Issues-PC/How-can-I-see-my-favorites-on-the-Sims-4-Gallery/td-p/4331579/page/2 and I don't have any options to look up items I favorited.
Sure! I'd be happy to share the screenshots.
@Cabelle1863 If you click on View Catalog, do you not have the option to filter by My Favorites ?
Hi! I apologize for the delay in replying. I can't sign into Answers HQ on my computer for over 2 days now so I'm trying to do this on my phone browser.
Thank you for the photo, it's very helpful and I was able to find my saved favorites. But yeah, the bug seems to affect all new lots and households. They don't save when I reload. I've also noticed something odd about the old items, the heart isn't green like it normally would be. When I favorite an item, the heart would stay green. Like how the icon for something I save to my library stays green.
Unfortunately I'm not going to be able to share screenshots or saves until I'm able to sign in on my computer. When I try to sign in, I get an error message that the site can't be reached, that accounts.ea.com unexpectedly closed the connection. Is this a known issue with Answers HQ?
