Downloads and Favorite counts should count higher than 1 now, in fact it should be accurate as well.
Fixed in Patch 1.100.147/1.80
please create a new thread if you're still experiencing this issue,
Hi! I apologize for the delay in replying. I can't sign into Answers HQ on my computer for over 2 days now so I'm trying to do this on my phone browser.
Thank you for the photo, it's very helpful and I was able to find my saved favorites. But yeah, the bug seems to affect all new lots and households. They don't save when I reload. I've also noticed something odd about the old items, the heart isn't green like it normally would be. When I favorite an item, the heart would stay green. Like how the icon for something I save to my library stays green.
Unfortunately I'm not going to be able to share screenshots or saves until I'm able to sign in on my computer. When I try to sign in, I get an error message that the site can't be reached, that accounts.ea.com unexpectedly closed the connection. Is this a known issue with Answers HQ?
I had a Chrome extension that was causing the issue. I removed it and can sign in again.
