[FIXED] [GALLERY] Uploads Are Shown Multiple Times

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Deutsch
How often does the bug occur? Every time (100%)
What is your current game version number? 1.98.127.1020
What expansions, game packs, and stuff packs do you have installed? - all packs - Bust the Dust Kit - Country Kitchen Kit - Throwback Fit Kit - Industrial Loft Kit - Blooming Rooms Kit - Carnaval Streetwear Kit - Little Campers Kit - Everyday Clutter Kit - Bathroom Clutter Kit
Steps: How can we find the bug ourselves? If this bug is not visible just for me, you can see it in my gallery.
What happens when the bug occurs? Gallery uploads are shown mutiple times. Additionely the download counter is much lower than before the gallery maintenance.
What do you expect to see? Every upload in the gallery just one time with the correct download counter.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. gallery maintenance patch

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Gallery Uploads: I made screenshots and a video but the video seems to be to big to upload the report so I added just the screenshots. The mod I had was "Lumpinou_RPO_Collection_AllMods_April23" and I installed it just a few days ago on June 1st.
Download Counter: The best example is the upload "Get a Girl Strawberries", which had over 2000 downloads (I know this because I was very happy about it), now it's just over 1200. I don't have a previous screenshot because I didn't expect to need it.

I know that the download counter has an own thread already but I wanted to mention it for the possibility of a connection between these two bugs!

Best regards,

Verbasca

Edit By Crinrict: Added Tag to Title, Adjusted Title

crinrict
2 years ago
Duplicate items should not appear in the Gallery when scrolling through the creations anymore. This won’t affect duplicates if someone has uploaded the same item multiple times, so no need to check your settings.

Fixed in Patch 1.100.147/1.80

please create a new thread if you're still experiencing this issue,

58 Replies

Replies have been turned off for this discussion

crinrict
Hero+
2 years ago
@Verbasca Could you please edit your post to be about the multiple uploads only ? It's ok to mention the potential connection but the me too counter is going to be off if you make it about both.

Thanks.
Gagea25
Hero
2 years ago
Product: The Sims 4
Platform:PC
Which language are you playing the game in? German
How often does the bug occur? Every time (100%)
What is your current game version number? 1.98.127.1030
What expansions, game packs, and stuff packs do you have installed? Every EP/GP/SP
Steps: How can we find the bug ourselves? Got to your catalogue in the gallery, scroll down to the bottom/older uploads
What happens when the bug occurs? Gallery uploads are shown mutiple times.
What do you expect to see? Every upload in the gallery just shown once
Have you installed any customization with the game, e.g. Custom Content or Mods? No
Did this issue appear after a specific patch or change you made to your system? Yes, after the gallery maintainance
Please describe the patch or change you made. gallery maintenance patch
JonaO703
Hero
2 years ago
@Verbasca Hi! I've noticed the duplicate shares too. It's weird! So, I added my "me too". For me, it doesn't seem consistent though. Some shares have no duplicates while others show two or three that are exactly the same. So far, I haven't seen any more than three duplicates.

For anyone experiencing the lower download count, the link below is for the bug report on that. Please click "me too" on the first post and add any information you feel may be relevant.

https://answers.ea.com/t5/Bug-Reports/OPEN-GALLERY-Download-Numbers-Lower-After-Maintenance-June-2023/m-p/12618094/highlight/true#M251030
Verbasca
2 years ago
@JonaO703 Thank you Jona, I already added a comment to the post from your link but I could still press the „me too“ button so I think I missed that! I did that now.
EA_Cade
Community Manager
2 years ago
Hey all,

This issue is with the team now for investigation, I'll post any updates I get here.
neurodoc2
New Rookie
2 years ago
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Sims 4
What expansions, game packs, and stuff packs do you have installed? all of them
Steps: How can we find the bug ourselves? in my catalog
What happens when the bug occurs? The majority of my Sims and lots are doubled or tripled, and the count given to my creations has been reduced to 1 or 2 downloads for many of the Sims. This appears on different games I have started and on different computers.
What do you expect to see? No doubles or triples as well as the correct count.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The latest patch.
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The majority of my Sims and lots are doubled or tripled in my catalog, and the count given to my creations has been reduced to 1 or 2 downloads for many of the Sims. This appears on different games I have started and on different computers.
crinrict
Hero+
2 years ago
@neurodoc2 I merged your post with the main bug report.

For the download numbers see this: https://answers.ea.com/t5/Bug-Reports/OPEN-GALLERY-Download-Numbers-Lower-After-Maintenance-June-2023/m-p/12618094#M251030
lunadimensio
2 years ago
@Verbasca I too have the same problem! I can't even find the sims I've bookmarked!
Lord_Nikkulas2
2 years ago
Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.76
What expansions, game packs, and stuff packs do you have installed? All except Growing Together
Steps: How can we find the bug ourselves? Open up my gallery and my households have hundreds of copies of
What happens when the bug occurs? My Gallery is cluttered with duplicate Sims, making it impossible to reach the households I want.
What do you expect to see? No Duplicates of the Sims I uploaded
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The latest patch seems to have messed up alot of things on the PS4. Not sure which one did it but it had to have been the latest one. ‌
‌
Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.76
What expansions, game packs, and stuff packs do you have installed? All except Growing Together
Steps: How can we find the bug ourselves? Open up my gallery and my households have hundreds of copies of themselves.
What happens when the bug occurs? My Gallery is cluttered with duplicate Sims, making it impossible to reach the households I want.
What do you expect to see? No Duplicates of the Sims I uploaded
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The latest patch seems to have messed up alot of things on the PS4. Not sure which one did it but it had to have been the latest one.
‌
Loulicorn
2 years ago
I have this problem too: the more I go down, the more it multiplies. It never ends and I can't even reach my oldest creations