Forum Discussion

hosua420's avatar
hosua420
5 years ago
Solved

[FIXED] Game Crashes in Forgotten Grotto

Product: The Sims 4 Platform:Steam-PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.68.154.102...
  • hosua420's avatar
    hosua420
    5 years ago

    @crinrict Just tried it with sounds on, the patch fixed it for me! Also, I've been playing the game in general lately and haven't crashed yet so so far so good.

crinrict's avatar
crinrict
Hero+
5 years ago

Could you please post the following info

  1. Your Computer's DxDiag
  2. If you have, the following file: Documents\electronic arts\the sims 4\lastcrash.txt
  3. The following file: Documents\electronic arts\the sims 4\config.log

You can upload DxDiag and config.log directly to your post.

For any lastCrash files, either create a rar file and upload that or copy/paste the content of the file to a post inside spoiler tags (the icon next to the strike-through) 

About The Sims 4 Bug Reports - Archive

This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,625 PostsLatest Activity: 17 days ago