Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.77.146.1030
What expansions, game packs, and stuff packs do you have installed? Cottage Living, Snowy Escape, Discover University, Island Living, Get Famous, Seasons, Cats and Dogs, City Living, Get Together, Realm of Magic, Strangerville, Jungle Adventure, Parenthood, Vampires, Dine Out, Spa Day, Outdoor Retreat, Tiny Living, Moschino, My First Pet, Laundry Day, Toddler, Fitness, Bowling Night, Vintage Glamour, Backyard, Kids Room, Romantic Garden, Movie Night, Spooky, Cool Kitchen, Perfect Patio, Luxury Party
Steps: How can we find the bug ourselves? Play with any household.
What happens when the bug occurs? The game will freeze during live mode. Things that happen: - I can't select other Sims on the control panel of my household - I can't click on anything - Time freezes, but shadows, rain, etc keeps going - Sims stop doing what they were doing and are in an "idle" state - Pressing play or pause has no effect - in fact, pressing pause doesn't even seem to work - This occurs all the time when loading the lot or going from build mode to live mode, and every 3-5 minutes while playing - Sometimes the game will suddenly react after a minute or so, but usually it doesn't and it also freezes when trying to save the game. - It occurs in all households, but started after buying Cottage Living and building on a 64x64 lot (3 Olde Mill Lane).
What do you expect to see? I expect the game to run properly without constantly freezing.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. This happened after I bought Cottage Living. I don't know if it happened immediately after or not. The first weeks I spent building the lot and creating a new household. It's when I tried actually playing that I noticed something's wrong.
The game will freeze during live mode. Things that happen:
- I can't select other Sims on the control panel of my household
- I can't click on anything
- Time freezes, but shadows, rain, etc keeps going
- Sims stop doing what they were doing and are in an "idle" state
- Pressing play or pause has no effect - in fact, pressing pause doesn't even seem to work
- This occurs all the time when loading the lot or going from build mode to live mode, and every 3-5 minutes while playing
- Sometimes the game will suddenly react after a minute or so, but usually it doesn't and it also freezes when trying to save the game.
- It occurs in all households, but started after buying Cottage Living and building on a 64x64 lot (3 Olde Mill Lane).
Things I have tried, but didn't do anything:
- Using a previous back up and transferring the household file and lot file to that save
- Repairing the game
- Removing all mods
- Putting all settings on the lowest possible
- Restarting my PC
Please help me out, because the game is completely unplayable like this.
