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brecm28's avatar
brecm28
2 years ago
Solved

[FIXED] Game Failed to Load - Error Code 102/122:33015dcc

Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? Sims 4 What expa...
  • crinrict's avatar
    crinrict
    9 months ago

    @XDomina That is good news. Now I wonder if the split household error simply was replaced with the new issue

    Going to mark this as fixed but leaving open for further comments.

    As the splitting household is now officially fixed, I'm going to lock this thread.

    Please make a new thread if you have further issues.

MKZ4345's avatar
MKZ4345
Rising Rookie
10 months ago

Alright, I'm back with more testing. I loaded back into my affected save file to move a different sim out via "Split From Household And Move" and in both the recovered save and the original one there was no issue, save for one strange glitch where the available households wouldn't show up one time.

After doing that successfully with a different sim, moving OUT of a household with a sim with an active career, I attempted to move the original sim I was having issues with INTO the household with the active career sim. This did not work, gave me the same error message I originally got, and produced the same line in the Last Exception file, which was:

Attribute Error: "NoneType" object has no attribute "add_knows_career"

This appears to be what the game is flagging as the glitch, and since both times it has happened with active career sims only in these saves, I can only assume the active careers are the issue here. The ongoing problem I am having comprehending this is that it is NOT happening in other save files. I also could not replicate the glitch where the "split from household and move" UI became unusable, as I only used this with the sim moving out and not in.

I strongly encourage anyone on PC/Mac to create a google drive or dropbox folder with both your affected saves and your last exception files in it, and contact @TheSimsDirect to send the sims team these saves to help solve this faster. Make sure the files are EDITABLE so that the sims team can download them to investigate the issue further. And for everyone like me, who can't play their main household because of this, please be patient. This is clearly an elusive glitch affecting multiple packs, on both PC/Mac and console. Sending the sims team your save files is the best way to make the wait time for a fix shorter.

MKZ4345's avatar
MKZ4345
Rising Rookie
10 months ago

@MKZ4345Alright everyone, I tested further in my affected save and found a new wrinkle! Hurray.


I went through a bunch of reddit threads and other answers hq threads to try and find a similar issue to see if it could give me clues on what might be the issue, and I found one talking about an error caused by a sim's unfinished book getting corrupted while a sim travels. This was sort of close enough to the problem we're having here in terms of the attribute error, so I went through my game's households and found that the house I was trying to move my sim into had an unmarked "song lyrics" book from when one of my sims was trying to write a song on guitar. Interestingly, these lyrics were written by a sim that had died, though I only know that because I remember, not because the book has any information attached to it anymore.


I removed the lyrics from the household inventory via selling them, and then tried to whole process again. This time, weirdly, when I would've been taken back to the select worlds screen and given the error message, I was only sent back to the select world screen with no error. I then loaded into the newly merged household with no issues.


But this is a wrinkle because, drum roll, this wasn't even the original household I was trying to merge this sim into! That original household had no objects in their inventory, neither household nor sim inventory. So I really don't fully understand what is going on with this glitch. The lyrics appear to have been the issue, but I'm pretty sure it's not supposed to send you back to the select world screen after merging into a new household.


Thoughts?

EDIT: I actually DID get a last exception for this! It did not, however, prompt the error message this time for some reason. I'm beginning to think it's either the sim I'm trying to move or the baby she has. Does anyone know if babies are still objects in the game code?

  • crinrict's avatar
    crinrict
    Hero+
    10 months ago
    @MKZ4345 Thanks for that. That's interesting.

    The game often corrects errors by going back to the map. So maybe once you removed the lyrics, there was still something off that needed correct which booted you to the map but loading again then let you enter.

    The error message also doesn't seem to appear always.

    Babies are still objects, yes. They didn't change anything about them.

    Could you post your LE ?
    • MKZ4345's avatar
      MKZ4345
      Rising Rookie
      10 months ago

      @crinrictSure thing! I actually noticed I have one from yesterday that is the normal on I keep getting and a new one I've never seen before. The first is the normal spin up sequence attribute error "nonetype" object has no attribute "add_knows_career" but the one after is totally different.

      Spoiler
      <?xml version="1.0" ?><root>
      <report><version>2</version><sessionid>86481425aa0b5dee6711e9cc</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-10-17 21:55:12</createtime><buildsignature>Local.Unknown.Unknown.1.109.207.1020-1.300.000.191.Release</buildsignature><categoryid>sim_info.py:4750</categoryid><desyncid>86481425aa0b5dee6711e9cc</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'NoneType' object has no attribute 'add_knows_career' (AttributeError: 'NoneType' object has no attribute 'add_knows_career')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1682, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 263, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household_manager.py", line 108, in load_households&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 4697, in set_default_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 4794, in set_default_relationships&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 4750, in _add_default_knowledge&#13;&#10;AttributeError: 'NoneType' object has no attribute 'add_knows_career'rtim=0&#13;&#10;Client Session Time: 11.46&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,314,0,5827&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: NVIDIA GeForce RTX 3070 32.0.15.6109, GUID: 047365C2-3024-11EF-8B9D-047C16027EC2&#13; &#10;</desyncdata></report>
      </root>
      Spoiler
      <?xml version="1.0" ?><root>
      <report><version>2</version><sessionid>2d846323243144d16712e5ec</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-10-18 16:03:27</createtime><buildsignature>Local.Unknown.Unknown.1.109.207.1020-1.300.000.191.Release</buildsignature><categoryid>indexed_manager.py:88</categoryid><desyncid>2d846323243144d16712e5ec</desyncid><systemconfig/><screenshot/><desyncdata>[tingyul] Exception raised while trying to restore career event. (TypeError: IndexedManager keys must be integers.)&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1659, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 724, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\careers\career_service.py", line 312, in create_career_event_situations_during_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 2787, in create_career_event_situations_during_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\careers\career_event_manager.py", line 523, in create_career_event_situations_during_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\careers\career_event_manager.py", line 386, in _start_scorable_situation_from_tuning&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\careers\career_event_manager.py", line 395, in _scorable_situation_setup&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\situation_manager.py", line 1112, in register_for_callback&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\indexed_manager.py", line 88, in __contains__&#13;&#10;TypeError: IndexedManager keys must be integers.rtim=0&#13;&#10;Client Session Time: 10.14&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,314,0,5827&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: NVIDIA GeForce RTX 3070 32.0.15.6109, GUID: 047365C2-3024-11EF-8B9D-047C16027EC2&#13; &#10;</desyncdata></report>
      </root>

      It looks like it's from that time frame of me testing the affected saves, but I should say that yesterday I played a different save afterwards to chill out. In that save one of the teen's school prompts were glitched. Not sure if high school and careers get categorized the same, but it failed to prompt me to take my teens to school with the prompt messages on, so the second one may be irrelevant to solving this issue. I know the first one happened during testing the affected save, though, I checked every time it happened to make sure the LE was the same.

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