Hello.
Is anyone still seeing this after updating to the latest patch? We believe this should be fixed now.
PC/MAC Version: 1.77.131
Console: Version 1.44
EA Staff (Retired)Hello @Cruzgirls
We'd like to collect more information to help with the investigation of this issue.
Would you be willing to share a couple of files?
-lastCrash.txt in \Documents\Electronic Arts\The Sims 4\
-Crash log. To find this: Open Applications/Utilities/Console.app, click Crash Reports, find the one corresponding to Sims 4, right-click, select "Reveal in Finder".
Instructions on how to send files are here. You can send them to me via private message if you prefer.
https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302
Thanks!
EA Staff (Retired)Hello ,
Would you be willing to share a couple of files requested below, you can send the link via DM .
- Save file
-lastCrash.txt in \Documents\Electronic Arts\The Sims 4\
-Crash log. To find this: Open Applications/Utilities/Console.app, click Crash Reports, find the one corresponding to Sims 4, right-click, select "Reveal in Finder".
Instructions on how to send files are here. You can send them to me via private message if you prefer.
https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...
EA Staff (Retired)Hello @badchicken123
did you try uploading file on google drive or one drive? Here are different options you can try to share file(s) with us, then you can share the link with me via Personal message.
Thanks!
Hi, I'm having the same problem too, i tried 2 times and same thing happened. Is there a way to fix it?
the same thing has been happening to me since june 12th...its driving me crazy. when will we have a timeline of when this will get fixed?
its driving me absolutely nuts
