Hello.
Is anyone still seeing this after updating to the latest patch? We believe this should be fixed now.
PC/MAC Version: 1.77.131
Console: Version 1.44
EA Staff (Retired)Hello @seniorkittens
That would be great if you can share the files requested below:
- Save file \Documents\Electronic Arts\The Sims 4\Saves
-lastCrash.txt in \Documents\Electronic Arts\The Sims 4\-Crash log. To find this: Open Applications/Utilities/Console.app, click Crash Reports, find the one corresponding to Sims 4, right-click, select "Reveal in Finder".
Instructions on how to send files are here. You can send them to me via private message if you prefer.
https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302
Edit:
Apologies the crash log step was only for MAC users as you mentioned @seniorkittens that you are on Windows 10 just last crash and save is enough.
I have the same issue, and here are the last crash files I have from trying to launch a lifestyle brand.
https://1drv.ms/u/s!AucxIi9gglmWbp-6Hg2tLgIpg6E?e=2T89hH
Btw, when I tried to DM you, it would not let me and said "Access Denied"
