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jellybean1188's avatar
jellybean1188
Seasoned Newcomer
2 years ago
Solved

[FIXED] [GRO] Sims call to help with infant although no infant in household

Sims keep asking to come over to help with the infant even though my sim doesn't have any kids Product: The Sims 4 Platform: Xbox Which language are you playing the game in? English How often d...
  • daikoyu's avatar
    daikoyu
    2 years ago

    I can confirm that is fixed for new saves. I finished two of the starter scenarios with a completely new save and none of these sims (Nova and Farrah) got any call from Eleanor. I started a normal single Sim without scenario to test this and this Sim get too no call from Eleanor. I don’t have any old save before the patch which she still is there, or which is not modded, so I can’t test this.

crinrict's avatar
crinrict
Hero+
2 years ago

@jellybean1188 

Could you please edit your post and add the following info to your post.

Product: The Sims 4
Platform:
Which language are you playing the game in? 
How often does the bug occur? 
What is your current game version number? 
What expansions, game packs, and stuff packs do you have installed? 
Steps: How can we find the bug ourselves? 
What happens when the bug occurs? 
What do you expect to see? 
Have you installed any customization with the game, e.g. Custom Content or Mods?
Did this issue appear after a specific patch or change you made to your system? 

The bug template is currently working on/off but it helps if you are not prompted for the template while editing, please answer the questions anyways.

  • metzger425's avatar
    metzger425
    New Traveler
    2 years ago

    Product: The Sims 4
    Platform: Xbox
    Which language are you playing the game in? English
    How often does the bug occur? More than once
    What is your current game version number? Version 1.81.2
    What expansions, game packs, and stuff packs do you have installed? All except the Grunge Revival Kit
    Steps: How can we find the bug ourselves? Play a household without children and answer some phone calls
    What happens when the bug occurs? A random sim calls saying that they are free to assist with child care but my sim's current household does not have any children.
    What do you expect to see? These calls only happening when children are in the household
    Have you installed any customization with the game, e.g. Custom Content or Mods? No/Never
    Did this issue appear after a specific patch or change you made to your system? Most recent update, 09/26/2023, Version 1.81.2

  • GiardiniDiMarzo's avatar
    GiardiniDiMarzo
    Legend
    2 years ago
    @crinrict I don't have this bug, but I don't own Growing Together either, I think it's a bug specific of this expansion.
  • Axoodles's avatar
    Axoodles
    Seasoned Traveler
    2 years ago

    Product: The Sims 4
    Platform: PC
    Which language are you playing the game in? English
    How often does the bug occur? Nearly daily in game
    What is your current game version number?  Most recent
    What expansions, game packs, and stuff packs do you have installed? Nearly all, bar a few like Batoo & Spooky Stuff and a few kits
    Steps: How can we find the bug ourselves? Playing the game honestly, there doesn't seem to be a reason.
    What happens when the bug occurs? You get a call from Eleanor.
    What do you expect to see? No call.
    Have you installed any customization with the game, e.g. Custom Content or Mods? Yes and I've tried removing them and opening a fresh save, same thing happens.
    Did this issue appear after a specific patch or change you made to your system?  After the most recent patch.

    I will say, this is also occurring with families with/expecting infants and Eleanor calls nearly daily asking if you want help. Even when another guest is already staying over at that time. Even when my child sim has now became an adult and moved out, she is now getting the calls despite not being pregnant nor a baby being in the household. 

    Edit: I welcomed Eleanor to stay and cancelled it after a few days. She died the day after she stayed and is still calling as a ghost to come and stay xD

    • DynamicBookworm's avatar
      DynamicBookworm
      Seasoned Traveler
      2 years ago

      Product: The Sims 4
      Platform:PC
      Which language are you playing the game in? English
      How often does the bug occur? Often (50% - 99%)
      What is your current game version number? 1.101.290.1030
      What expansions, game packs, and stuff packs do you have installed? All except for Journey to Batuu and a few kits.
      Steps: How can we find the bug ourselves? Play in any save file and eventually you'll receive several calls from Eleanor Sullivan, the elderly Sim that came with the Growing Together Expansion Pack.
      What happens when the bug occurs? Eleanor Sullivan keeps calling my Sim's home asking about an infant. The first time this happened, I was playing with a household of 8 Sims consisting of 6 young adults and 2 adult sims. The second time this happened, I was playing a different save file. This household has 8 sims: 2 elders, 2 adults, 1 teen, 1 child, 1 toddler, and 1 infant. Every time the pop-up occurs, I decline the offer, however, Eleanor Sullivan keeps calling.
      What do you expect to see? The pop-up to stop happening once it has been declined by a household.
      Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
      Did this issue appear after a specific patch or change you made to your system? Yes
      Please describe the patch or change you made. This started happening after I downloaded the base game update that came two days before the Home Chef Hustle Stuff Pack.

      ‌

      I am experiencing a bug where Eleanor Sullivan, the elderly Sim that came with the Growing Together Expansion Pack, keeps calling my Sim's home asking about an infant. The first time this happened, I was playing with a household of 8 Sims consisting of 6 young adults and 2 adult sims. The second time this happened, I was playing a different save file. This household has 8 sims: 2 elders, 2 adults, 1 teen, 1 child, 1 toddler, and 1 infant. Every time the pop-up occurs, I decline the offer, however, Eleanor Sullivan keeps calling. This started happening after the base game update that came two days before the Home Chef Hustle Stuff Pack was released.

    • CaliWahine's avatar
      CaliWahine
      Seasoned Rookie
      2 years ago

      That's awful!! I was wondering if I could just cheat & kill her to make it stop but that answered my question. 
      There should be a way to disable NPC Sims asking to stay over or visit. 

  • akanoodle's avatar
    akanoodle
    2 years ago

    Product: The Sims 4
    Platform: PC
    Which language are you playing the game in? English
    How often does the bug occur? Frequently (at least once a day in sims time)
    What is your current game version number? 1.101.290.1030
    What expansions, game packs, and stuff packs do you have installed? Growing Together, Cottage Living, Eco Lifestyle, Discover University, Cats & Dogs, Get to Work, Get Together, Seasons, City Living, Werewolves, Dream Home Decorator, Realm of Magic, Jungle Adventure, Parenthood, Vampires, Tiny Living, Laundry Day, Toddler Stuff, Kids Room Stuff, Luxury Party Stuff, Book Nook, Everyday Clutter, Pastel Pop, Little Campers, Decor to the Max, Fashion Street 
    Steps: How can we find the bug ourselves? Start a new game with any size household and no infants in the household.
    What happens when the bug occurs? Eleanor Sullivan (Growing Together) repeatedly calls offering to help with my infant. I do not have an infant. When I say no or reject the call, she calls again after a short period of time.
    What do you expect to see? Eleanor Sullivan calls once and only if I have an infant in the household.
    Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
    Did this issue appear after a specific patch or change you made to your system? Started noticing after installing Laundry Day stuff pack on 21st October 2023.

    • nualla_6109's avatar
      nualla_6109
      Seasoned Hotshot
      2 years ago

      I have two infants and Eleanor Sullivan calls me everyday. I either don't answer or tell her no. She is persistent.

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