Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.96.365.1030
What expansions, game packs, and stuff packs do you have installed? GTW, GT, CL, CD, S, GF, IL, DU, ECO, SE, CoL, GRO, OR, SD, DO, V, PH, SV, ROM, DHD, MWS, LSP, CKSP, RGSP, KSPS, VGSP, FSP, TSP, LDSP, MFPSP, MSP, TLSP, NKSP, and a few of the kits, but I'm not sure which.
Steps: How can we find the bug ourselves? Unsure, I just edited a sim in CAS with the fulledit cheat on
What happens when the bug occurs? Aged-up teen sim's appearance changes entirely in-game and completely changes every time you leave the lot. This includes weight, skin color, skin details, hairstyle, face shape, and outfits.
What do you expect to see? Sim's appearance to remain the same after leaving CAS or the lot.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I didn't notice it happen with the infants update, but I also hadn't aged up a teen since the update came out. I installed Growing Together today and that could also be what caused it.
I tried to fix this myself, but nothing seems to work. Mods have been uninstalled since the day before the update, but I have used them in the past. I tried recovering the file after the first time it happened and when I loaded in the glitch happened again without modifying the sim in CAS first. After that didn't work I tried to repair game files and recover the file again right after she aged up and it happened yet again.
