I have come across an annoying bug regarding the aliens, and I have had this problem since I first bought the expansion pack that came with them. Whenever I try to change their appearance in CAS they look alright, but when I change their age to either younger or older, their nose, and practically everything that I changed becomes more "alien-ish" and really weird. And the difference between before and after is really easy to spot since the age span that I changed to my liking continues to look like it should.
However, when I try to play that sim in the age span that I made it in originally, it looks alright until it ages up. Then it becomes just like in CAS with a weird nose and face, and it is really frustrating and sad since I love to play as an alien in the previous games. I have had alot of contact with the EA support in my country, and after trying everything unsuccessfully - including re-installing both The Sims 4 and Origin, as well as changing specific files in the game folder and removing caches, nor am I using mods - I got in contact with them once again, and I was told that there wasn't an actual "fix" to the bug. Instead they said that I should report it on this forum, so here I am.
I have also read on different forums that this is an ongoing issue for many players. I just hope that EA manages to acknowledge and solve solve this problem soon, becuase I love to play the Sims 4, but I did not want to buy an incomplete game. I just want to be able to play with my aliens.
Ps. I'm sorry if I posted this in the wrong section, to be honest I became a little lost in all the different posts.