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jw4yner's avatar
jw4yner
11 years ago
Solved

[FIXED] [GTW] Employees Not Ringing Up Customers

Hello, I've been playing GTW today for several hours and am having a few issues.

1. This is really bugging me... the employees that I hire (even when set to ring up customers) don't ring up customers, I have to have my Sim do it. I haven't had one single customer get rung up by an employee and with only one Sim, customers get mad and leave.

2. The checkout process takes way too long.

3. The restock interaction doesn't work well when you are baking cupcakes, it just buys a cupcake instead of getting the sim to go to the machine and make more.

4. When you go to a store you usually don't stand there and yap to everyone you see. My employees just wanna sit and talk to everyone.

  • crinrict's avatar
    crinrict
    9 years ago
    • Employees should be more responsive now when checking out customers. In addition, we have sped up the checkout times in order to get Sims checked out faster.

    This was addressed in Patch 1.24.102

    I'm taking Feedback

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  • crinrict's avatar
    crinrict
    Hero+
    9 years ago
    • Employees should be more responsive now when checking out customers. In addition, we have sped up the checkout times in order to get Sims checked out faster.

    This was addressed in Patch 1.24.102

    I'm taking Feedback

  • Anonymous's avatar
    Anonymous
    9 years ago

    All right, let's see if it works!

  • Anonymous's avatar
    Anonymous
    9 years ago

    So i've gone back to retail since all the updates and still having issues. Employees despite there high skills, promotions, being assigned tasks, disciplined etc are no longer doing there assigned work, but just chatting or using the phone. Seems the retail aspect as got worse.

    This is a screenshot from my game customers walk into the store then exit to chat along with employees ☹️(

  • SimQARobo's avatar
    SimQARobo
    Icon for EA Staff rankEA Staff
    8 years ago

    Hello.

    Is anyone still seeing this issue after installing today's patch (version 1.36.99)?

    If so, please let me know.

  • Anonymous's avatar
    Anonymous
    8 years ago

    its 2018 and they still haven't fixed this bug!!!

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    It was fixed. If it's acting up again. Please make a new thread.

  • SimDiva1's avatar
    SimDiva1
    New Scout
    8 years ago

    OMG you know. I'm having the same issue and it's march 13th 2018. Just ridiculous.

  • Anonymous's avatar
    Anonymous
    8 years ago

    I have 3 employees and I assigned 2 of them to ring up.

    One of them do ring up customers but one of them don't(and not slacking).

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