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imeepysims's avatar
imeepysims
Seasoned Hotshot
7 years ago
Solved

[FIXED] [GTW] Hair/Eyebrow Swatches not reflecting actual colors on Aliens

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.47.49.1020
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? Download the family named Lockdown pt 2 from my gallery
What happens when the bug occurs? Hair color and eyebrows will not display the proper swatch color meaning the color picked will not be the color on the hair. Styles are working fine, it's just the colors that aren't. I have removed all CC and still have this issue. It also only seems to be with two female alien toddlers in that family. Other families, ages and races are fine. New alien toddlers seem to be ok as well. The eyebrows react haphazardly sometimes picking a completely opposite color from the swatch even when match hair is on. The alien toddlers in question were born in game from an abduction event.
What do you expect to see? proper color swatch choices reflected in the sim.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Nov 13 patch

I've tried combinations of different things to resolve this. At this point my only recourse may be to clone the two in question and see if that will fix the issue. However, I really don't want to do that if I don't have to.

I've also attached a couple of images of the two sims where you can see the highlighted swatch isn't the same as the hair color on the sim.


  • Aliens will now display accurate selected options for Eyebrows and Beards in Create A Sim.

    Fixed in Patch 1.59.73

50 Replies

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  • crinrict's avatar
    crinrict
    Hero+
    7 years ago
    I'm glad it's better but I don't believe this is supposed to be fixed.

    Waiting for more feedback from others
  • imeepysims's avatar
    imeepysims
    Seasoned Hotshot
    7 years ago

    yeah, it's definitely still a problem. I'm just not sure what happened between yesterday and today to change things for me. Figured I'd be a good citizen and at least report what I'm seeing now.

    🤓

    Thanks for all your help and assistance.

  • crinrict's avatar
    crinrict
    Hero+
    7 years ago
    Always good to know the newest state with an issue :D

    Thanks
  • Product: The Sims 4
    Platform:PC
    Which language are you playing the game in? English
    How often does the bug occur? Every time (100%)
    What is your current game version number? 1.51.77.1020
    What expansions, game packs, and stuff packs do you have installed? All expansions, all game packs, all stuff packs
    Steps: How can we find the bug ourselves? In CAS, create female alien, add any hair, select hair swatch of any kind, and the hair color that appears on the alien Sim's head does not match the swatch. Re-select a hair swatch and it will place a completely different color than was previously incorrect.
    What happens when the bug occurs? Hair on Sim's head does not match swatch, not does it appear to have a pattern in its incorrectness.
    What do you expect to see? The matching color swatch to appear on the female alien Sim's head.
    Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
    Did this issue appear after a specific patch or change you made to your system? Yes
    Please describe the patch or change you made. Patch released on 4/19/19.

    Only occurs on female alien; not on male alien or either gender non-alien Sim.

  • angelette1's avatar
    angelette1
    Rising Scout
    7 years ago
    I've just returned to the game after having to replace my hd. I'm still having this issue with my aliens. Totally disappointed that it has not been fixed yet....I've played sims since the first game but am growing disenchanted with the game due to problems not being fixed in a timely manner
  • Product: The Sims 4
    Platform:PC
    Which language are you playing the game in? English
    How often does the bug occur? Every time (100%)
    What is your current game version number? 1.58.63.1010
    What expansions, game packs, and stuff packs do you have installed? All expansion, game and stuff packs besides Discover University and Grim's Ghoulish Guitar
    Steps: How can we find the bug ourselves? Trying to create an alien on CAS after the current patch update.
    What happens when the bug occurs? Hair/eyebrow/facial hair will not display a proper swatch color at all. When I tried to change my alien sim's eyebrow/facial hair. It is stuck with the same color. Changing the hair color seemed to reflect the correct color on certain swatches, but I can not revert back to the original hair color nor change a different hair color When I remove the CC for diagnosis, the swatch reflection on the eyebrows/facial hair seemed to improve slightly, but not fixed Somehow, the CC hair/eyebrows/facial hair seemed to work fine
    What do you expect to see? The alien's hair/eyebrow color should correctly reflect the selected swatch
    Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
    Did this issue appear after a specific patch or change you made to your system? Yes
    Please describe the patch or change you made. November 12th 2019, I moved the cc folder before the update

    I used to be able to reflect a hair/eyebrow/facial hair color to my alien sims before the patch update. Recently it became difficult to create any unique alien sims with large variety of hair color regardless of age, gender and frames, Once I was able to assign the correct hair color, it wouldn't change nor revert back to the previous color. The eyebrows and facial hair gave me the most trouble. However, The bug does not affect regular, vampire, mermaid and spellcaster sims.

    So I removed the CC and tested the problem, I found the eyebrows/facial hair color can sometimes reflect the color, but I couldn't get the correct color to reflect like before

    Turquoise was selected for her eyebrows, but the exact color weren't reflecting properly

    Blue was selected for his soul patch,  the exact color also weren't reflecting properly

    Dark brown was selected for his eyebrows,  Again, the exact color weren't reflecting properly

    Without the CC, the hair can correctly reflect the swatch, sadly, even when I remove the CC, the eyebrows/facial hair were still buggy. I would love to create my alien sims again, right now, it was too difficult for me to create them right now.

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    Aliens will now display accurate selected options for Eyebrows and Beards in Create A Sim.

    Fixed in Patch 1.59.73

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