[FIXED] [GTW] Reception functionality at THE Front Desk broken for active career
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? n/a
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs, Get To Work, Get Together, City Living, Outdoor Retreat, Spa Day, Parenthood, Dine Out, Fitness Stuff, Movie Hangout Stuff, Perfect Patio Stuff, Luxury Party Stuff, Spooky Stuff, Toddler Stuff, Vintage Glamour Stuff
Steps: How can we find the bug ourselves? Visit any active career (Detective, Scientist or Doctor) and observe the behaviour at the reception desks.
What happens when the bug occurs? "THE Front Desk" which is used as the reception desk at Get To Work's active career venues (Police Station, Willow Creek Hospital and FutureSim Labs) has lost its functionality as a reception desk. It just operates as a normal desk now.
What do you expect to see? The desk is missing it's special interaction "Staff Front Desk" for both active playable sims when clicked on and for NPCs to autonomously use to do their receptionist job role. The desk should have this special functionality while at an active career venue and receptionist NPCs should be sitting behind it doing their jobs.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Started happening after Feb 22 2018 patch - PC 1.40.61.1020
Since the patch on Feb 22 2018, "THE Front Desk" works just like a normal desk while at active career lots. It is supposed to also work as a special reception desk while at Police Station, Willow Creek Hospital and FutureSim Labs.
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At the Police Station, the receptionist/assistant police officer is not able to use the front desk to greet civilians who come to report crimes at the police station. The desk now behaves just like any other desk, and will attract detectives and police officers to sit at the computer and browse the web, just like a normal desk and computer. This means that Civilians are not able to approach the police station, and they will just stand looking at their phones at the spawn point either in front of the Police Station or far away at the spawn point behind Willow Creek Hospital.
At the Willow Creek Hospital, the assistant will be standing on the sidewalk in front of the hospital instead of sitting behind the reception desk. The desk behaves just like a regular desk and computer now, and a doctor NPC might sit at it and browse the web. This also affects when you take your active pregnant sim to give birth at the hospital - the receptionist won't be sitting at the desk - they will be standing at the sidewalk doing nothing and you won't be able to check in at reception. Fortunately, the pregnant sim will eventually just bypass it and go with the doctor to the delivery room to give birth.
At FutureSim Labs, the receptionist won't be sitting at the front desk doing their regular receptionist actions like making PA announcements. The desk will work just like a regular desk and lab staff will just use the computer as if it were any other computer terminal to browse the web.
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If the desk is not being attended, previously the active player could click on the desk and there'd be the option "Staff Front Desk". It would also immediately attract NPCs to staff the front desk, so that there'd be someone at reception doing that role. Now it does not work - it doesn't autonomously attract NPCs to staff it and there are no options for your active sim to staff it when clicked on.
I hope this is fixed soon because it effectively impacts 75% of all of the Get To Work expansion pack (the other 25% being retail shops which don't use the reception desk).
- Seems to be working fine now as far as I know. Last time I played an active GTW career was a few weeks ago.
I believe it was stealth fixed back in June.