Forum Discussion

WarlordGoretoot's avatar
WarlordGoretoot
2 years ago
Solved

[FIXED] [HR] Missing Face Presets (No Werewolves or GtW)

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.99.264.1030 Wha...
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    Premade face shapes for Sims were missing for games that had Horse Ranch and not Werewolves. They're back now!

    Fixed in Patch 1.99 
    If you're still experiencing issues with this bug, please create a new thread so we can continue to track this. Thanks!

crinrict's avatar
crinrict
Hero+
2 years ago
@WarlordGoretooth Another try. Can you create a new windows user and test there. Just start a new game there. It will be like you're playing for the first time.
WarlordGoretoot's avatar
WarlordGoretoot
2 years ago

Hi, logged into my second user and it didn't work. Started up a fresh game, showed me all my packs and gave me the newbie tips and everything. Still no face presets. I'm starting to think it may be an issue with the expansion!

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago

    @WarlordGoretooth Not sure what's going on. It's fine in my game. Maybe it's a pack not being there issue.

    EDIT: I disabled Werewolves as this was the pack you both seem to be missing and look at this:

    Looks like this seems to be an issue if you don't have werewolves

    • WarlordGoretoot's avatar
      WarlordGoretoot
      2 years ago

      I bought Werewolves and it solved the issue! Hope EA sorts this out soon. Thanks again!

      • crinrict's avatar
        crinrict
        Hero+
        2 years ago
        @WarlordGoretooth That wasn't what I was suggesting. Hope you didn't mean you had to buy it cause of my statement. EA will def need to fix this.
    • Kazpberry's avatar
      Kazpberry
      2 years ago

      I have werewolves and the presets are still missing 😭😭😭

      • crinrict's avatar
        crinrict
        Hero+
        2 years ago

        @Kazpberry Have you tried a game repair ?

        Do you own GTW ?

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