Marking this as solved since I didn't get any new reports
Hi @reboot2019
changed your title a bit to better reflect your issue. Feel free to change it again if you're not happy but please make it that the title contains the actual issue,
What do you mean by no caches are created ? You mean the cache folder after deleting ?
Just to be sure, the new game works as intended entirely ?
Hi @crinrict I appreciate you changed the title to better reflect the issue, but my original title 'Game Breaking Update' reflects my personal feelings that I hoped would alert the developers to my unhappiness (anger!) but I guess you know them better.
When I close a game from that save the cache file is empty.
Starting and closing (with save) a completely fresh game leaves the cache folder empty
Starting a fresh game and importing the household from the gallery the game filled the cache folder with thumbnails as it usually does after visiting the gallery.
I also tried playing the backed up save game from yesterday, but the problem persists and the cache folder remains empty when I close.
I am in no rush to uninstall because I'll have to download every expansion and stuff pack. The cache or lack of is not that important, as the only way to fix the auto-solve issue is to start another fresh game, and that really disappoints me. As I already noted I have no mods or CC that could bring about this chaos, and having to abandon that saved household renders the past year of gameplay as a complete waste... (angry again!) but I've paid for the game and also future content, so to continue playing the game I am going to have to start from the beginning.
Hi,
I can understand that you are angry but here in the bug forum it's about reporting a bug. Doing so has two purposes: Making the devs aware that there is a bug and the other is that other Simmers with the same issue actually find your thread and can post their experience as well. It's one thread per bug and one should be able to easily find it. You won't find a dev posting here. It's me trying to make sure everything is listed and compiled and help where I can.
Willing to share your save game ?
If so, please zip up this folder: documents\electronicarts\thesims4\saves, upload to mediafire or dropbox and PM me the link.
hi, ok i wanted to report a few things i learned from the officials:
first the cache folder i believe will only generate files when you use the gallery and this requires doing more then launching gallery so it makes sense you have files in the cache after using gallery. it seems the patch must have purged all of our cache files and using the gallery shoudl create new temp files.
For the lot that keeps having issues another reported being able to fix the issue by doing the following:
1. saving the problem lot to the library
2. moving family to another lot temporarily
3. then replacing the problem lot with its version from the library
4. move back family
hopefully this is helpful.
Hi @PeopleMatterMore I hadn't thought about saving the lot to the gallery, I suppose that resets the lot like in TS3. I am going to try it thanks for the tip
with regard to the cache folder, it used to be that you could delete all the contents of the folder after anytime you played and it would be auto generated the next time you played, I rarely visit the gallery in game because it fills up the folder with all kinds of junk, but I did have a period early in the year when the fridge was glitching and that meant deleting the cache every time I quit the game. Can't remember when that was fixed but until the Sept update I had no reason to delete the cache - I think I did it out of old habits!
On a lighter note I actually like to see empty folders it keeps the OCD in me calm.
it's the auto solve issue that's blown the game and disappoints me the most so I am looking forward to trying your tip
