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crinrict's avatar
10 years ago
Solved

[FIXED] Issues with time/Clock


I will not be responding to this thread on a regular basis. as I have all the tips I have compiled on this first post. Please do provide as much info as you can though

Issue

  • The game is freezing frequently. While the Sim is frozen, time goes on until it unfreezes and then resets itself to before the freezing occurred. It's most visible if you speed up your time
  • While speeding up the game, the game freezes. On going back to normal, the time goes back to before speeding up

  

Steps to reproduce the issue

This issue is very hard to reproduce if you're not affected by it. If you are, you'll see it constantly. Even save games that have the issue, may not have it on a different computer.

Info about the issue

  • It's not caused by Mods or Downloads although it might have something to do with certain houses
  • It occurs on many systems from lower specs to higher specs but High-End computer with really good specs are more often affected then lower or middle-class ones.
  • Most of the time, it will be fine if you start a fresh game or move your Sims to a new save game. After a while you will get it back though
  • The file size of your save game is not important
  • It's probably not just one cause that is responsible for this. It could be similar to the broken Alarm issue in Sims 3.

Things you can try

  • Start a new game (completely shut down the game, then restart it and start a new save game)
  • Move your Sims to a new game
  • Empty out your Sims inventories (all households you have ever played)
  • If you over-clocked your computer, check how it goes if you revert that.
  • Once the freezing occurs, try saving your game (save as), go to your options and back or press M or to go to the world map and back
  • Lower Graphics settings
  • Go to the Audio settings and remove the check next to Enable Mood Sting

Information Needed

If you have this issue, it would be great if you could provide the following information:

  • Basic Information about your computer (CPU, Operating System, Amount of RAM, Graphics Card, Hard Drive Space). This is not to blame your computer for the issue but to see what kinds of systems this issue is occurring on)
  • How big is your save game ?
  • Does the issue also occur on a new save for testing purposes
  • Video of the issue happening. Just upload to youtube and post the link in this thread. You don't need to list it
  • Please add the following files to a .rar or .zip archive and then upload them to a 1-click hosting service (e.g. dropbox). These files can all be found in the following folder: Documents\Electronic Arts\The Sims 4\ 
    After uploading, please post the link to the file in your thread.
    • lastException.txt (if it exists. If there is more than one, please include all of them.)
    • lastUIException.txt (if it exists. If there is more than one, please include all of them.)
    • Config.log
    • the entire saves folder

There's some more information in this thread: Time freezing & Resetting


  • The game clock should no longer skip forward and back when changing from 3x or ultra speeds back to speed 1.
    • The game clock will also no longer flutter, skitter, or scamper, dance, prance, carom, cavort, canter, or run… no, it will run.


    Patched in 1.36

    I'm going to lock this thread now.

    If you still have issues with jumping clocks, please open a new thread.

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