[FIXED] Items collected in personal inventory are disappearing

Hi @EuphorialQueen

Would you be willing to send your save files?  If so, instructions are here:

https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...

That would help us a lot!.

Thank you very much!         

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@SimGuruIcarus wrote:

Hi @EuphorialQueen

Would you be willing to send your save files?  If so, instructions are here:

https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...

That would help us a lot!.

Thank you very much!         

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Link to save folder includes text file and last exception files. Thank you for reviewing this issue.
*There is more than one save please see the one dated 11June2018
Google Drive Link

I have experienced this issue as well, and to be honest I'm quite upset about it at the moment. Previously, only things like Plasma packs, homework and upgrade parts have disappeared. Which is completely annoying, but replacable. Today, I also lost some Death Flowers and masterpiece paintings. Which I'm absolutely not happy about. One sims inventory was wiped clean. He had the most items, including a bunch of paintings. I got so mad I quit without saving.

• Do you play rotationally ? - Yes, but not the last days.
• If you do, did you have a flea market happening while you were playing another family ? - I haven't played with another family
• What were you doing when you noticed the stuff missing ? After a vacation in GF or S ? Did you travel with your Sim ? - Sims came back from work
• Are you playing an kind of active career ? - Yes one sim is a detective, and the inventory items were missing after the sim came home (the detective inventory was intact). I always do a round to check everyone (because sims will never do anything remotely useful while you're not watching, so I have to give them something useful to do), I noticed right away that at least one sim inventory was wiped, the others had minor things missing, like the teen didn't have his homework.
• Which items (type) do go missing ? Only collectibles or other stuff ? - I always have basements where I place paintings and collectibles on "display" or in chests. So I keep those things out of personal/family inventory. What usually goes missing is upgrade parts, medicine, and if vampires, Plasma packs. I usually buy about 50 packs for them each, but I've given that up. Really can't be bothered buying them constantly, because we can't just type in a number, but rather click the arrow.

I really see no other alternative than to take my sims off their jobs, and never travel anywhere until this is fixed. I've had this issue for a while, in different saves, but never had a sims inventory cleaned out like this. Really upsetting.

Hi @Kathykins

would you also be willing to share your save with QA ?

@crinrict I'm sorry, I didn't see your reply until now! What files would they need? I've currently removed all but one of my saves due to installing a new SSD.

I don't know if the issue still remains, because I've been playing a test save the last couple of days (also had the Detective quit his job, so no sims with active careers at the moment). As far as I've noticed, all collectables from fishing, harvesting and digging (3 trips to Granite Falls included) have remained intact in their inventories. They have also not had many upgrade parts or other items worth mentioning.

I'd say: Play on and if you encounter it again, save the game under a new name and then restart the usual game without saving to see if you can duplicate.

If you can, send them the save right before it happened so they can best duplicate.

No saves needed if you can't see it anymore.

Hi!
I have the same issue. The cause for me are not the active careers. I have a family of 4, If one of them travels anywhere and leaves the others home while they are working or in school and he/she doesn't return before they return from work/school then the inventory of the sim, who returned home from work/school becomes totaly empty. Everything disappears (collectibles, seed packets, instruments)

Questions though (for everyone posting here)

• Do you play rotationally ?
  
  No.
  
  
• If you do, did you have a flea market happening while you were playing another family ?
  
  I don't have CL
  
  
• What were you doing when you noticed the stuff missing ? After a vacation in GF or S ? Did you travel with your Sim ?
  
  I don't have OR or JA. First happened when the father went to the gym while her daughter was in school. The daughter returned home, but I was with the father in the gym, when i returned with him and wanted to make the girl wirte her homework, there was nothing in her inventory. Homework, Child violin were missing, I had to buy new ones. Second time my Teen sim visited one of her friends and left his father and brother home. The mother was at work during this. I was still away with her when the mother finished work, she got a promotion so I immediatly sent the teen home. When we arrived and I looked at the mothers personal inventory I found out that itr was empty. All her seasonal seed pacets, and element collections and violin dissappeared. This emptying happens everytime if I'm away with one of them and they arrive home before me. 
  
  
• Are you playing an kind of active career ?
  
  No
  
  
• Which items (type) do go missing ? Only collectibles or other stuff ?
  
  Everything that can be put into the personal inventory. Collectibles, insturments, homeworks, seedpacets, garden produce, everything.

Hi @rdorka347

do you have a save for this right before it happens to share ?

@crinrict Unfortunately no, but I try to replicate it and get back to you.

My game has randomly deleted a number of items from my Sim's inventory also, I am fully patched and running a vanilla game The items mainly included harvestable and collectables.  Unfortunately, my last save is after the items have disappeared. I do have a Sim in an active career and this is in my other's Sim's inventory. This is the first time I have ever experienced such an event! I have all the EPs, GPs and SPs installed and I have only played this one family in this save.

@crinrict Hi! I'm really sorry, I can't replicate the save files, I did everything like before but now nothing disappeared. I will carry on playing and try to save more often, and if it happens again I get back to you with the save file.