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JordanSinclairr's avatar
JordanSinclairr
5 years ago
Solved

[FIXED] [JGB] Townies in Batuu are missing face masks

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.68.154.1020 Wha...
  • crinrict's avatar
    crinrict
    5 years ago
    We fixed an issue in which Batuu alien residents did not have the correct look. However, this fix is not retroactive and will be seen fixed in New Saves.

    Fixed in Patch 1.72.28/ 1.39

    If you're still experiencing this issue, please create a new thread.

ShadowPheonix13's avatar
ShadowPheonix13
5 years ago

I just started playing the new Star Wars: Journey to Betuu pack for the Sims 4 and I have noticed that most of the Batuu citizens are showing up without alien features, they are either bald or have human hair and some skin details. None of them, with the exception of Hondo, have alien heads. I took out all of my mods thinking that could have been the problem and started a new, fresh save file and I am still encountering this glitch. I have attached some of the screenshots. 

Sashas0nic's avatar
Sashas0nic
Seasoned Ace
5 years ago

Hi @ShadowPheonix132  Do you use any mods or cc? There could be an incompatibility or broken mod..  There is also a mod called 'no ugly aliens' or similar, just checking..

  • ShadowPheonix13's avatar
    ShadowPheonix13
    5 years ago

    No, I removed all of my mods and CC and started another new save file. My first thought was that it could be the mods so that is why I removed them. I am currently playing a save file with no mods or CC and I am still having the glitch.

    • Sashas0nic's avatar
      Sashas0nic
      Seasoned Ace
      5 years ago

      Hi, ok then.. @ShadowPheonix132  I've just checked my game, and do have the same 'character' in my game, he shows as a 'Batuu Resident', but may just be his 'look', he is 'human' however and not an 'Alien' as such.. I do have plenty of Aliens in my game though, and there are many humans that: visit or reside in Batuu, they don't appear as 'usual' as other areas of your game, they do 'blend' in well to Batuu, and could also be the 'resistance' or similar.

      A few other ideas, did you also delete the localthumbcace file? When disabling mods and cc, it's important to do, as it has lingering affects.

      1. Try repairing your game, with the cog, near 'play'
      2. Try a clean boot and clearing the cache (info below)
      Spoiler

      There is a step by step here on Clearing Cache Files (you can also move it to the desktop instead of deleting if you want to be on the safe side).

      Another idea for you is to to a Clean Boot of your pc.

      Here's a troubleshooter. and another troubleshooter post by Crinrict

      Hope this helps..

      edit: since Crinrict merged, and have been playing a while, yes.. there are a few bald Aliens (looked human), I sent to edit in 'CAS' this time to check.. the skin was marked as 'white/light tan' but the particular sim I chose, looked 'normal' in CAS, ie: it was blue-skinned, the 'hat' / Alien head was in place, however ONLY in CAS, so have also clicked 'me too'.. on this new thread.

      Wondering if it's attached to the New Nov 'Townie Fix', re: the hat usage.. as they're certainly not 'regular' hats.. 🤓 

      re: Alien Heads are found in hats,(not masks) as EA has made them available. js.

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