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LisaLadybirD82's avatar
LisaLadybirD82
5 years ago
Solved

[FIXED] [LDSP] Washer/Dryer: Can't wash/dry clothes

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.63.136.1010 Wha...
  • crinrict's avatar
    crinrict
    2 years ago
    We have called in a repair service job, and they came by and made improvements to the washing machines and dryers to make them more reliable

    Fixed in Patch 1.98.127/1.76

    Since this thread has gotten a bit messy over the years, it's possible that some instances of this issue still isn't fixed. If you have issues still, please create a new thread, describing in detail what you are seeing.

    Also be aware that already bugged washer/dryers might not be fixed so just buy new ones if you still have the issue and see if it occurs again before reporting.

EmiliaBraz's avatar
EmiliaBraz
5 years ago

I recently got the sims 4 laundry pack and noticed that its functionality wasn’t working in expansion pack worlds. The laundry hampers aren’t clickable, the washing machine only has the upgrade option and when a sim changed clothes no clothes went into the hamper.

When I noticed this I was in Del Sol Valley (get famous world), I then tested it in another played household in San Myshuno (city living world) which still didn’t work and finally I tested it in willow creek (base game world) and it worked perfectly. 
I’ve tried repair game option and replacing all items, but nothing seems to work.

Please help, otherwise it’s wasted money if I can only use it in two worlds.

crinrict's avatar
crinrict
Hero+
5 years ago
@EmiliaBraz I merged your thread with the bug report on laundry. Not sure what's going on

Question to everyone posting in

- Which worlds are you trying ?
- Do you have Eco ?
- Do you play off-grid ?
  • LisaLadybirD82's avatar
    LisaLadybirD82
    5 years ago
    @crinrict As per initial post, no Eco.
    Not off-grid and 2 households are in Newcrest & Oasis Springs.
    So, base game worlds.
  • EmiliaBraz's avatar
    EmiliaBraz
    5 years ago

    Thanks, I actually managed to fix this in the end. I noticed it worked fine when I removed my save files and started fresh, so I deleted all of the cache files including the spotlight en-is and localthumbscache.package files, put the latest save file that I wanted to play back in and it seemed to fix it!

  • Cacti_Cactus_xo's avatar
    Cacti_Cactus_xo
    5 years ago

    Worlds? Tried in Newcrest

    Eco? Yes I have Eco 

    Off-grid? No 

    • EmeraldLaura's avatar
      EmeraldLaura
      5 years ago

      what i mentioned, when i wash my sims clothes in the tub (off the grid) i have to repeat it two or three times (which is a huge amount of time) until they become clean. sometimes before i hang them to dry, the description says clean and as soon as they hang on the line they are markerd as 'used' again... is this normal?

      • Lostangele7's avatar
        Lostangele7
        New Adventurer
        5 years ago

        Im actually getting no option to put the clothes in the machine. It says that the machine is not available when it’s clearly empty: 

  • Tabbykitty's avatar
    Tabbykitty
    5 years ago

    - Which worlds are you trying?
    Oasis Springs - Pebble Burrow currently. Have only made 2 family's for this world, world started late May.
    - Do you have Eco?
    Yes
    - Do you play off-grid?
    No

    The problem started for me on June 8th. I started this world late May in Newcrest - Beech Byway with CC. Did not notice if the problem was there as I never bought any laundry stuff with this family.
    When Eco launched I then started a new family in the same world with the same CC on June 4th in Oasis Springs - Pebble Burrow, which I did buy a Washer and Dryer as part of building the house on day 1. It was usable, I even did all the upgrades. Then the issue showed up on June 8th; I have No Lot Perks, but had 4 Neighborhood NAPs - Clean Energy Production, Free Love, Support the Performing Arts, and Tech Support. I had voted out Sharing is Caring the day before. The issue continued into June 9th, in which I then just deleted the whole laundry system I had going in the house and then bought them again after the June 10th update. The problem again started late yesterday in a new world with NO CC

    As to the issue -
    Was doing laundry off and on throughout the game play with no problem, and it does seem to take time to duplicate.
    After a while, "Wash Laundry" and "Dry Laundry" disappeared from the Washer and Dryer.
    Took the laundry from the hamper, as it was full, and put it into the Washer. Washer then only had 2 options "Move to Dryer" and "Put down" Taking the laundry out of the Washer and place on the floor, it said "Clean and Dry" but wouldn't let me put away... which is then taken back to the hamper and then into the Washer. Same 2 options, so tried "Move to Dryer" which now says "Used and Dry" which doesn't do any good as putting it on the floor then makes a wet pile as it now says "Used and Wet" and the Washer still only has 2 options... "Move to Dryer" and "Put down" ... Dryer only has "Put down"

    After deleting the Washer and Dryer on June 9th.. I updated the game on June 10th, re-bought the Washer and Dryer which were then working again. With them working, was hoping it was patched out and also hoping maybe it is a CC conflict.... SO!! I then started a new world also on June 10th without CC, Brindleton Bay - Tail's End, which again the Washer and Dryer were working until late June 11th. The same exact problem eventually came up, I have also once again deleted the Washer and Dryer so laundry doesn't build up.

    • loraliromance's avatar
      loraliromance
      5 years ago

      - Which worlds are you trying?
      Brindleton Bay
      - Do you have Eco?
      Yes
      - Do you play off-grid?

      No

      I'm having the same issue as TabbyKitty, I removed all CC to try as well, and it still won't work. I've reinstalled the game, and sold my w/d  / all hampers associated, and fully upgraded new ones. It will temporarily work again, then stop working. It's driving me crazy. I'm going to have to delete the washer and dryer simply because now all 3 hampers are full again, and the washer is full, and there are just clothes all around my house. It's so frustrating ☹️

    • stonergal89's avatar
      stonergal89
      2 years ago

      This is the exact issue I am having x

      • crinrict's avatar
        crinrict
        Hero+
        2 years ago
        We have called in a repair service job, and they came by and made improvements to the washing machines and dryers to make them more reliable

        Fixed in Patch 1.98.127/1.76

        Since this thread has gotten a bit messy over the years, it's possible that some instances of this issue still isn't fixed. If you have issues still, please create a new thread, describing in detail what you are seeing.

        Also be aware that already bugged washer/dryers might not be fixed so just buy new ones if you still have the issue and see if it occurs again before reporting.

  • EllieDidAThing's avatar
    EllieDidAThing
    5 years ago

    - Which worlds are you trying?
    Brindleton Bay, world started this month. On both washer and dryer, the only option was to unload and put down. Deleting and replacing the washer & dryer seems to be a temporary fix. It worked for me, at least.
    - Do you have Eco?
    No
    - Do you play off-grid?
    No

    apologies for the odd reply to this specific comment, I don't usually comment and don't know how to make my own.

  • lilice56's avatar
    lilice56
    5 years ago

    Which world are you trying ?

    Windenburg, Del Sol Valley, Willow Creek

    Do you have Eco ?

    Yes

    Do you play off-grid ?

    No

    • LisaLadybirD82's avatar
      LisaLadybirD82
      5 years ago

      This was the one stuff pack that I was OVERLY excited about (Who'd have thought one can get so excited over washing dirty clothes!?)
      And it's not useable now.....
      I am erked....😬

  • wtfemerald's avatar
    wtfemerald
    5 years ago
    @crinrict This has been happening to me too. I don't have Eco, I'm playing in Willow Creek, and I don't play off-grid. Hope this gets fixed soon! Thanks!
    • lostinmalloc's avatar
      lostinmalloc
      5 years ago

      I am having the same problem... cannot dry clothes. The dryer says they are ready to put away but once the Sims take them they are still wet. The only option available is t odrop them on the floor or get them to a hamp. Only solution is to go in Build mode, destroy the current dryer and buy/upgrade a new one.

      This happened to me multiple times in different households, with all DLCs available. Households in SM, Sulani and Brindleton. In all cases, washer and dryer are one on top of the other, different colors. In all cases the dryer had the lint upgrade, but was not necessarily fully upgraded. Hard to replicate tho.

  • turkeyyyleg's avatar
    turkeyyyleg
    5 years ago

    I've been having this issue as well.

    World? Windenburg

    Eco? No

    Off-gird? No

  • SeismoLady's avatar
    SeismoLady
    4 years ago

    I am having the same issues with the washing machine. I am using one of the base worlds. I use Newcrest. I have 3 households, two have the washing machines. I add a machine and after a few loads, the wash laundry option is missing when you click on it after adding dirty laundry to it. I sell it and then add a new one, and it works for a little while. It also had issues with moving laundry to a dryer, so I added a clothesline, upgrading it to steel lines. This seems to work fine every time. This is definitely a bug, a very annoying one. I am pretty sure I have eco. If there is an update or patch, I install it. I am usually playing off-line, but not off the electric grid in the game.

  • Rosecoloredkid's avatar
    Rosecoloredkid
    4 years ago

    I have a world in MT.Komorebi and Oasis springs and my sister plays the goth household, it doesn’t happen as much to her 

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