Fixed an issue in which in some cases the game would freeze while in Photo Mode.
Fixed in Patch 1.58.63
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.56.52.1020
What expansions, game packs, and stuff packs do you have installed? All but fitness stuff, vintage glamour stuff, backyard stuff, romantic garden stuff, spooky stuff, and luxury party stuff.
Steps: How can we find the bug ourselves? Have one sim take a photo of two others (on place markers or not, didn't matter for me) and keep changing the pose mine stops after changing the pose a few times after taking a few pics.
What happens when the bug occurs? The poses stop changing and the screen freezes except I can still hover over the buttons and they'll look like they work but nothing happens when I press them. I can get the exit buttons to come up when I press the Windows button on my computer but those don't work when I press them either.
What do you expect to see? The screen to not freeze when I'm using my tripod.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No
I have only used the tripod 3 times and it's happened twice, I have to restart my computer for the game to start running again but by that point I've lost all my progress since the last save and have to redo a lot of gameplay. The buttons still have the animations like they're going to work but nothing happens when I click them.
I believe I'm having the same problem as https://answers.ea.com/t5/Bug-Reports/NEEDS-INFO-MSP-Game-freezes-while-using-the-camera-and-tripod/td-p/8115891/highlight/true
This isn't limited to the photography career. It also happens when your sims take pics together and even without the tripod it will freeze sometimes. I hope they get this issue fixed. This bug was transferred from the PC Version to the Consoles with an Update. It's happening on PS4 as well so it isn't limited to Xbox One.
This has been happening to me as well, however it has gotten worse over the last 24 hours. When I can manage to escape the camera function my cursor now disappears. I'm on a PS4 with all packs.
My sims freeze or my cursor disappears forcing me to shut down my ps4. This is crazy, and I'm getting super fed up with it. I've had to force close my game and restart my PS4 at least 12 times today alone.
Just wanted to add that I've had this problem a couple of times before Moschino, with the regular base game/get to work cameras. It stopped happening once I stopped clicking so fast through poses/pictures, but it could just be a coincidence, since the bug wasn't happening very often anyway.
