Is anyone still seeing this issue after the patch ?
Going to mark this as fixed as the two saves I had for this now work as they should.
If anyone still has issues, let me know
I recently got a new laptop because I had some problems with my pc causing it to crash when I played the Sims 4. It works fine overall but whenever I'm in a holiday home in Salvadorada (Jungle Adventure) and try to travel to anywhere else it crashes. At first it only happen with my old save file from my pc but after a while of playing on a new save it started happening again. I tried it without all my mods and custom content but it still happened. I've got it in laptop mode and put my scenery graphic etc to low quality but this has not helped. I attached my dxdiag below.
@scarletsims29 There does seem to be an issue with vacations that involve friends, and I'm not the one to troubleshoot that. But I did want to point out that the driver for your graphics card is throwing serious errors, and that should definitely be addressed. While it's unlikely to resolve the Sims 4 crashing, at least completely, it should help overall performance.
Since you already have the newest driver for your laptop from Acer, you'll need to do a clean uninstall and reinstall of the driver.
Download Display Driver Uninstaller from here:
https://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=3216
Download the Nvidia VGA driver from here:
https://www.acer.com/ac/en/US/content/support-product/8305?b=1
Next, take your computer completely offline—disable wifi and/or pull the ethernet cord—and double-click the DDU.exe. Take note of where the file will land, and click Extract. If it's easier, you can copy the path and then paste it into the address bar in a File Explorer window. Open the folder and then launch Display Driver Uninstaller.exe, and you'll get a message that you're not in Safe Mode. Click OK, then go to Options and enable Safe Mode dialog. Here's a screenshot of what your options should look like; make sure the box in red is checked:
Close options, and the DDU, and then open the DDU.exe again. For launch options, choose "Safe Mode (Recommended)," and then click Reboot to Safe Mode (you'll need your password, so find it before rebooting). Once you login, you'll see this:
In the blue box, choose GPU, then Nvidia if it's not already showing. Then click Clean and Restart (red box).
Once your computer has rebooted, now back in normal mode, run the driver install .exe in custom mode. Select "perform a clean installation" and install ONLY the GPU driver and the PHYSX software.
Like I said, this won't fix any bugs or other issues with Sims 4 itself, but the driver shouldn't keep throwing errors.
