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DaveZhu's avatar
DaveZhu
5 years ago
Solved

[FIXED] [OR] [JA] Game crashes when travelling to vacation world with friends

Product: The Sims 4 Platform:Mac Which language are you playing the game in? Simplified Chinese How often does the bug occur? Every time (100%) What is your current game version number? Mac: 1...
  • crinrict's avatar
    crinrict
    5 years ago

    Is anyone still seeing this issue after the patch ?

    Going to mark this as fixed as the two saves I had for this now work as they should.

    If anyone still has issues, let me know

crinrict's avatar
crinrict
Hero+
5 years ago

@DaveZhu @scarletsims29 

Merged threads but I tired to duplicate this and it worked fine for me so please provide the following info

Could you please post the following info

  1. Your Computer's DxDiag
  2. If you have, the following file: Documents\electronic arts\the sims 4\lastcrash.txt
  3. The following file: Documents\electronic arts\the sims 4\config.log
  4. Upload your saves to google or one drive and PM me the link

You can upload DxDiag and config.log directly to your post.

For any lastCrash files, either create a rar file and upload that or copy/paste the content of the file to a post inside spoiler tags (the icon next to the strike-through)

@allykat5888 Thanks for the save. Will test in the evening. 

EDIT

Ok. Was now able to duplicate on my own save. Seems to happen if you travel with Active Sim + min 1 Household Member + min 1 Non-Household member

DaveZhu's avatar
DaveZhu
5 years ago

Now I find out the problem only happens when inviting a friend to a vacation. I sent all the sim characters back home and let my sim family go on a vacation without a friend, the game does not crush any more.

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago

    So I was able to duplicate this now and it seems it happens if you travel to either world with this constellation

    Active Sim + Other household Member + NPC friend

    For the moment no further info is needed.

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