Forum Discussion
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.66.139.1220
What expansions, game packs, and stuff packs do you have installed? All packs apart from Journey to Batuu, My First Pet Stuff and Nifty Nitting
Steps: How can we find the bug ourselves? When I press M to enter world view the game immediately crashes. My sims family are on holiday in granite falls so I'm not sure whether it's exclusive to that world/lot or the whole game.
What happens when the bug occurs? The game immediately crashes.
What do you expect to see? The game not crash and world view open
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The most recent patch that added the windows update
Edit By Crinrict: Fixed Duplicate Template
Do you have a lastCrash.txt file in your doc folder ? If so could you copy/paste the content to a post or create a rar file (sorry, don't know how to do that on a mac but it's possible) and upload that.
- 5 years ago
Hi! These are all the crash reports from today. Thanks for the help 🙂
Spoiler<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>ed405f6b2daf7ddd5f5c9924</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-12 09:56:51</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xe4c037</categoryid><stack> 0xe4c037 0x19a78a5 0x19aa553 0x48d34e 0x326a65 0x325abb 0x2d3a2c 0x2bbc63 0x32659b 0x3fecd8 0x3b06fa 0x2c95a8 0x2ede1b 0x4e9016 0x19aee59 0x19fb9dd 0xfab795 0xe08d68 0x36a5 0x23e2 0x23c1 0xbf2ea 0x9e889 0x9e3ef</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 575.28<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 10,5,82,43225<br />Modded: False<br />SystemInfo: Mac OS X Version 10.15.5 (Build 19F96) GPU: Intel HD Graphics 615 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x105ac4000,'The Sims 4' 0x7fff34932000,'Foundation' 0x7fff32278000,'CoreFoundation' 0x7fff32278000,'CoreFoundation'(/baseaddr)</contextdata></report>
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>f5ad1d808e30c8315f5c9b69</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-12 10:01:02</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xe4c037</categoryid><stack> 0xe4c037 0x19a78a5 0x19aa553 0x48d34e 0x326a65 0x325abb 0x2d3a2c 0x2bbc63 0x32659b 0x3fecd8 0x3b06fa 0x2c95a8 0x2ede1b 0x4e9016 0x19aee59 0x19fb9dd 0xfab795 0xe08d68 0x36a5 0x23e2 0x23c1 0xbf2ea 0x9e889 0x9e3ef</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 245.02<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 10,5,82,43225<br />Modded: False<br />SystemInfo: Mac OS X Version 10.15.5 (Build 19F96) GPU: Intel HD Graphics 615 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x10516b000,'The Sims 4' 0x7fff34932000,'Foundation' 0x7fff32278000,'CoreFoundation' 0x7fff32278000,'CoreFoundation'(/baseaddr)</contextdata></report>
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>8ec9784196dd17505f5ca83b</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-09-12 10:58:00</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1220-1.200.000.464.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xe4c037</categoryid><stack> 0xe4c037 0x19a78a5 0x19aa553 0x48d34e 0x326a65 0x325abb 0x2d3a2c 0x2bbc63 0x32659b 0x3fecd8 0x3b06fa 0x2c95a8 0x2ede1b 0x4e9016 0x19aee59 0x19fb9dd 0xfab795 0xe08d68 0x36a5 0x23e2 0x23c1 0xbf2ea 0x9e889 0x9e3ef</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 381.08<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 10,5,82,43225<br />Modded: False<br />SystemInfo: Mac OS X Version 10.15.5 (Build 19F96) GPU: Intel HD Graphics 615 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x10bfa8000,'The Sims 4' 0x7fff34932000,'Foundation' 0x7fff32278000,'CoreFoundation' 0x7fff32278000,'CoreFoundation'(/baseaddr)</contextdata></report>
Edit By Crinrict: Added Spoiler Tags
- crinrict5 years agoHero+@priyapiggle YUp, that looks like the known travel crash.
Are you on vacation with non npcs as well as family members ?
You need to end the vacation if possible and go back to your main world.
Merging this thread with main one.- 5 years ago
Yes I am with one townie! Thanks so much for the help!! Do you know if it's fine without an NPC on the holiday?
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