Forum Discussion
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? SIMS 4 latest update 1.66.139.1020
What expansions, game packs, and stuff packs do you have installed? Expansion Packs: Seasons, Cats & Dogs, City Living, Get Together, Get to Work Game Packs: Strangerville, Jungle Adventure, Dine Out, Spa Day, Outdoor Retreat. Staff Packs: Tiny Living, Toddler Staff, Bowling Night.
Steps: How can we find the bug ourselves? When my sim travels to granite falls on vacation as soon as I try to use the phone to travel within granite falls the game shuts down.
What happens when the bug occurs? The game closes completely
What do you expect to see? To travel to other locations successfully without the game shutting down and loose all progress.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
Event viewer application error:
Faulting application name: TS4_x64.exe, version: 1.66.139.1020, time stamp: 0x5f3cbaff
Faulting module name: TS4_x64.exe, version: 1.66.139.1020, time stamp: 0x5f3cbaff
Exception code: 0xc0000005
Fault offset: 0x00000000001b144a
Faulting process id: 0x2a94
Faulting application start time: 0x01d690e0ef1c578a
Faulting application path: C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4_x64.exe
Faulting module path: C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4_x64.exe
Report Id: 55edb985-0b77-494f-bf56-8c05257d5169
Faulting package full name:
Faulting package-relative application ID:
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