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EntityofDesire's avatar
EntityofDesire
Seasoned Ace
6 years ago
Solved

[FIXED] Outdoor shadows jumping across screen @ ultra high settings

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.60.54.1020 What...
  • crinrict's avatar
    crinrict
    9 months ago

    • Outdoor shadows now move smoothly without jumping on the screen on ultra graphics settings and at different Live Mode speeds.

    Fixed in Patch 1.109.185/1.98
    Please create a new thread if you're still experiencing this issues 

SimGuruRitzy's avatar
SimGuruRitzy
Icon for EA Staff rankEA Staff
5 years ago

Hello.

If anyone is still seeing the issue (without mods),Would you be willing to share these files:

What graphic card is installed in your PC and what graphic settings you have applied in the game?
\Documents\Electronic Arts\The Sims 4\Config.log
\Documents\Electronic Arts\The Sims 4\saves\

If you playing on console and sharing save file is difficult, it would be really helpful if you could share a video where issue is observed and What graphic card is installed in your PC and what graphic settings you have applied in the game?.


Please send me a private message with a link to the files, instructions for sharing files are here:
https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302

  • EntityofDesire's avatar
    EntityofDesire
    Seasoned Ace
    5 years ago
    @SimGuruRitzy This is still and issue and I've observed it in some major youtubers videos/game changers too. Anyway I will upload the files shortly per quest.

    Per graphics card it seems to effect all AMD cards from what I can tell, it effected my card before my 580 RX, 580 Rx and now my current 6800 XT.
  • gooochyeee's avatar
    gooochyeee
    Seasoned Ace
    2 years ago

    @TheSimsDirect do you still need the info as i'd be happy to give it!

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