[FIXED] [PC] Stop and go Lags/freezes since Patch 1.88 (Pronouns)
Thanks for all the feedback and information you all provided. It looks like this is fixed now.
The game does still have lags but the issue that cropped up with the patch seems to be gone now. ...
I want to thank everyone that provided information for this issue that allowed EA to fix it so quickly.
Sims 4 is a very complex game when it comes to simulation, especially for older and long played saves so lags will probably be always part of it BUT it shouldn't be as bad as what you have experienced since Tuesday.
There are a few open threads for lags that you can post in if you have these issues
If you still have issues that are really bad, please post in the Tech forums of your platform, providing your specs and DxDiag so a helper can assist you in decipher these.
This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,624 PostsLatest Activity: 2 months ago
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Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bi01NzkteXlINFRQ?image-coordinates=0%2C0%2C128%2C128\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:the-sims-4-en"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:tghpe58374"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:ea-forums-en"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:the-sims-en"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:the-sims-4-en"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"The Sims 4 Bug Reports - Archive","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"linear"},"topicsCount":14624,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-02-01T18:10:21.508Z"},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.labels.enabled.accessDenied","key":"error.lithium.policies.feature.labels.enabled.accessDenied","args":[]}}},"requireTags":false,"tagType":"FREEFORM_ONLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/"},"Rank:rank:8":{"__typename":"Rank","id":"rank:8","position":16,"name":"Hero+","color":"ED8B00","icon":null,"rankStyle":"FILLED"},"User:user:21971":{"__typename":"User","id":"user:21971","uid":21971,"login":"crinrict","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/images/dS0yMTk3MS1ZeGhBaEw?image-coordinates=0%2C0%2C80%2C80"},"rank":{"__ref":"Rank:rank:8"},"email":"","messagesCount":153095,"biography":null,"topicsCount":443,"kudosReceivedCount":47753,"kudosGivenCount":7661,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2009-06-21T16:39:43.000+01:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":10880,"entityType":"USER","eventPath":"community:tghpe58374/user:21971"},"ForumTopicMessage:message:11583354":{"__typename":"ForumTopicMessage","uid":11583354,"subject":"[FIXED] [PC] Stop and go Lags/freezes since Patch 1.88 (Pronouns)","id":"message:11583354","revisionNum":1,"repliesCount":308,"author":{"__ref":"User:user:21971"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"conversation":{"__ref":"Conversation:conversation:11583354"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11583354"},"body@stripHtml({\"truncateLength\":200})":" \n Thanks for all the feedback and information you all provided. It looks like this is fixed now. \n The game does still have lags but the issue that cropped up with the patch seems to be gone now. ...","body@stringLength":"5890","rawBody":"\n
Thanks for all the feedback and information you all provided. It looks like this is fixed now.
\n
The game does still have lags but the issue that cropped up with the patch seems to be gone now. Please update your game.
\n\n
If you still have major lags, please create your own thread in the Tech forums, posting your information so it can be looked at and you can be helped individually .
\n\n
This issue is currently being looked into by EA. Please provide as much information as you can to help find the cause of this.
\n\n
This thread is for Windows ONLY (doesn't matter if Windows 10/11). If you have this issue on console or mac, please post in the according tech forums for now.
\n\n\n
Symptoms of this issue
\n\n
The game lags and freezes on and off, starting from the main menu and is hardly playable. These lags started with Patch 1.88, before it was more or less fine. Please make sure that's the type of lag your seeing. There are other lag issues in the game and they may have gotten worse but this one is very specific. It's a bit like stop and go: Game freezes for like 10-20 seconds, then it goes on for about 2 min, then it freezes again.
Config.log (can be found in your documents folder)
\n
\n
Other info needed
\n
\n
Did you have lags before this update ? If so, where ?
\n
Where does the game lag now ? Everywhere or specific areas ? The main symptom of this particular lag is that it starts from the main menu.
\n
Do you play a fresh or an existing save game ? --> Looks like it's save game unrelated
\n
Are you using mods/cc and if so, have you tested without them ? --> Mods/CC have nothing to do with this issue
\n
How much RAM is the game using while you play ? Open the task manager and check RAM usage for the The Sims 4 (or TS4_x64.exe) process Doesn't look like it's a RAM issue.
What is your GPU/CPU Usage ? To find out, Start the game and load a save game, then open the task manager and monitor the GPU/CPU usage under Processes/The Sims 4. It will go up and down so just post an average number.
\n
Does it work if you go offline ? (Cut the Internet Connection, not just go offline in Origin) --> Looks like this doesn't make a difference.
\n
Are you using EA App or Origin ? --> Looks like this doesn't make a difference
\n
\n
Please check back on this post as I will use it to add more info as it comes in.
\n\n
So far it seems mainly AMD cards and borderline/low specs Intel cards are affected by this.
\n\n
What can you do ?
\n\n
@BHopper2 found that turning off the SDX Deliveries does make it better. Turn them off completely.
\n\n
It doesn't look like there's a workaround but please, do check if there are newer graphics drivers. I don't think it will help much but if you are on Nvidia or a newer AMD card, it might help anyways (I believe that if it does you have a different cause than what this thread is).
\n\n
Checking DxDiags revealed that the cards affected most are the following
\n
\n
AMD Radeon R3 Graphics
\n
AMD Radeon R4 Graphics
\n
AMD Radeon R5 Graphics
\n
AMD Radeon R7 Graphics
\n
AMD Radeon R9 Graphics
\n
AMD Radeon(TM) Graphics (older chip models)
\n
AMD Radeon(TM) Vega 3 Graphics
\n
AMD Radeon HD 7480D
\n
AMD Radeon HD 8470D
\n
Older Intel Chips with <= 512 MB of dedicated Memory
\n
Older NVIDIA Cards
\n
Windows 8.1
\n
\n
There are a few stray to that list but for them it could be a different issue. If there are newer graphics drivers for you, update.
Thanks for all the feedback and information you all provided. It looks like this is fixed now.
\n
The game does still have lags but the issue that cropped up with the patch seems to be gone now. Please update your game.
\n\n
If you still have major lags, please create your own thread in the Tech forums, posting your information so it can be looked at and you can be helped individually .
\n\n
This issue is currently being looked into by EA. Please provide as much information as you can to help find the cause of this.
\n\n
This thread is for Windows ONLY (doesn't matter if Windows 10/11). If you have this issue on console or mac, please post in the according tech forums for now.
\n\n\n
Symptoms of this issue
\n\n
The game lags and freezes on and off, starting from the main menu and is hardly playable. These lags started with Patch 1.88, before it was more or less fine. Please make sure that's the type of lag your seeing. There are other lag issues in the game and they may have gotten worse but this one is very specific. It's a bit like stop and go: Game freezes for like 10-20 seconds, then it goes on for about 2 min, then it freezes again.
Config.log (can be found in your documents folder)
\n
\n
Other info needed
\n
\n
Did you have lags before this update ? If so, where ?
\n
Where does the game lag now ? Everywhere or specific areas ? The main symptom of this particular lag is that it starts from the main menu.
\n
Do you play a fresh or an existing save game ? --> Looks like it's save game unrelated
\n
Are you using mods/cc and if so, have you tested without them ? --> Mods/CC have nothing to do with this issue
\n
How much RAM is the game using while you play ? Open the task manager and check RAM usage for the The Sims 4 (or TS4_x64.exe) process Doesn't look like it's a RAM issue.
What is your GPU/CPU Usage ? To find out, Start the game and load a save game, then open the task manager and monitor the GPU/CPU usage under Processes/The Sims 4. It will go up and down so just post an average number.
\n
Does it work if you go offline ? (Cut the Internet Connection, not just go offline in Origin) --> Looks like this doesn't make a difference.
\n
Are you using EA App or Origin ? --> Looks like this doesn't make a difference
\n
\n
Please check back on this post as I will use it to add more info as it comes in.
\n\n
So far it seems mainly AMD cards and borderline/low specs Intel cards are affected by this.
\n\n
What can you do ?
\n\n
@BHopper2 found that turning off the SDX Deliveries does make it better. Turn them off completely.
\n\n
It doesn't look like there's a workaround but please, do check if there are newer graphics drivers. I don't think it will help much but if you are on Nvidia or a newer AMD card, it might help anyways (I believe that if it does you have a different cause than what this thread is).
\n\n
Checking DxDiags revealed that the cards affected most are the following
\n
\n
AMD Radeon R3 Graphics
\n
AMD Radeon R4 Graphics
\n
AMD Radeon R5 Graphics
\n
AMD Radeon R7 Graphics
\n
AMD Radeon R9 Graphics
\n
AMD Radeon(TM) Graphics (older chip models)
\n
AMD Radeon(TM) Vega 3 Graphics
\n
AMD Radeon HD 7480D
\n
AMD Radeon HD 8470D
\n
Older Intel Chips with <= 512 MB of dedicated Memory
\n
Older NVIDIA Cards
\n
Windows 8.1
\n
\n
There are a few stray to that list but for them it could be a different issue. If there are newer graphics drivers for you, update.
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After latest update the game started to have long loading time in every few seconds. (My friend has the same issue after update.)
I've tried to update my computer, check viruses etc. and restart the game and the computer, but it did not help.
Any further advice needed, thank you. ^^
","body@stringLength":"302","rawBody":"
After latest update the game started to have long loading time in every few seconds. (My friend has the same issue after update.)
I've tried to update my computer, check viruses etc. and restart the game and the computer, but it did not help.
Any further advice needed, thank you. ^^
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I want to thank everyone that provided information for this issue that allowed EA to fix it so quickly.
\n\n
Sims 4 is a very complex game when it comes to simulation, especially for older and long played saves so lags will probably be always part of it BUT it shouldn't be as bad as what you have experienced since Tuesday.
\n\n
There are a few open threads for lags that you can post in if you have these issues
If you still have issues that are really bad, please post in the Tech forums of your platform, providing your specs and DxDiag so a helper can assist you in decipher these.
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