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littlebluebutto's avatar
littlebluebutto
5 years ago
Solved

[FIXED] [PC/MAC] Error code 134:b378c837

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.63.136.1010 Wha...
  • crinrict's avatar
    crinrict
    5 years ago
    Fixed an issue which caused Error 134:b378c837 to occur.
    O Hello Error 134, was it me you were looking for? I don’t wonder where you are (now) and I don’t wonder what you do (now), I hope you don’t get lonely…

    Fixed in Patch 1.64.84

    .. So .. tested a few saves but I made the mistake that I lumped all 134 in the same folder so I'm not sure if I'm testing the right ones

    I'm still seeing this one: https://answers.ea.com/t5/Bug-Reports/CURRENT-ISSUE-PC-Error-Code-134-64b8a94a/td-p/9213831

    The one this thread was about is fixed as they said from the short tests I made.

Marloooow1's avatar
Marloooow1
5 years ago

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.136.1010
What expansions, game packs, and stuff packs do you have installed? Discover University, Island Living, City Living, Get to Work, Get Famous, Realm of Magic, Strangerville, and TinyLiving
Steps: How can we find the bug ourselves? Error code: 134:b378c837:4240d837 load any household from a save file. It will not load the household, instead it will go back to neighbohood icons and present the error message.
What happens when the bug occurs? I was teleporting to home from the realm of magic when all of a sudden I got this error error code 134:b378c837:4240d837 and recommended to relaunch the game . Now, I can't load any household on that one specific saved file.  It's only happening to one saved file. 
What do you expect to see? the load the household
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

‌

I was teleporting to home from the realm of magic when all of a sudden I got this error error code 134:b378c837:4240d837 and recommended to reload the game .

Now, I can't load any household on that one specific saved file. 

It's only happening to one saved file. 


I've already tried repairing the game from Origin, I even tried clearing the cache from sims 4 folder but still no go.

How do I fix this ? 

Would really appreciate all the help. Thanks in advance. 

lastException_63727746730

Spoiler

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>d86ebf71333da93c5ee4f420</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-06-13 23:44:53</createtime><buildsignature>Local.Unknown.Unknown.1.63.136.1010-1.300.000.124.Release</buildsignature><categoryid>career_rabbit_hole.py:46</categoryid><desyncid>d86ebf71333da93c5ee4f420</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'NoneType' object has no attribute 'get_career_by_uid' (AttributeError: 'NoneType' object has no attribute 'get_career_by_uid')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped [&#13;&#10; kwargs : {},&#13;&#10; finally_wrap : &lt;function synchronous.__call__.&lt;locals&gt;.wrapped.&lt;locals&gt;.finally_wrap at 0x00007FF4E5F46050&gt;,&#13;&#10; run_callback : &lt;function synchronous.__call__.&lt;locals&gt;.wrapped.&lt;locals&gt;.run_callback at 0x00007FF4E5F464D0&gt;,&#13;&#10; fn : &lt;function c_api_client_connect at 0x00007FF4D74168C0&gt;,&#13;&#10; self : &lt;areaserver.synchronous object at 0x00007FF4D9A28AB8&gt;,&#13;&#10; args : (3, 1008866171126, 497660102028756099, 'Marloooow1', 752113506599707056, &lt;built-in method client_connect_completed of NoneType object at 0x00007FF81D6146A0&gt;, 525807591486131828, 'en-us', False)]&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap [&#13;&#10; args : (3, 1008866171126, 497660102028756099, 'Marloooow1', 752113506599707056, &lt;built-in method client_connect_completed of NoneType object at 0x00007FF81D6146A0&gt;, 525807591486131828, 'en-us', False),&#13;&#10; kwargs : {},&#13;&#10; ret : -1,&#13;&#10; fn : &lt;function c_api_client_connect at 0x00007FF4D74168C0&gt;,&#13;&#10; run_callback : &lt;function synchronous.__call__.&lt;locals&gt;.wrapped.&lt;locals&gt;.run_callback at 0x00007FF4E5F464D0&gt;]&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper [&#13;&#10; args : (3, 1008866171126, 497660102028756099, 'Marloooow1', 752113506599707056, &lt;built-in method client_connect_completed of NoneType object at 0x00007FF81D6146A0&gt;, 525807591486131828, 'en-us', False),&#13;&#10; kwargs : {},&#13;&#10; error_return_values : (-1, -2, -5, -7),&#13;&#10; fn : &lt;function c_api_client_connect at 0x00007FF4D74169E0&gt;]&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper [&#13;&#10; args : (3, 1008866171126, 497660102028756099, 'Marloooow1', 752113506599707056, &lt;built-in method client_connect_completed of NoneType object at 0x00007FF81D6146A0&gt;, 525807591486131828, 'en-us', False),&#13;&#10; kwargs : {},&#13;&#10; default_return : -1,&#13;&#10; fn : &lt;function c_api_client_connect at 0x00007FF4D7416950&gt;,&#13;&#10; log_invoke : True]&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect [&#13;&#10; session_id : 3,&#13;&#10; account_id : 1008866171126,&#13;&#10; household_id : 497660102028756099,&#13;&#10; persona_name : Marloooow1,&#13;&#10; zone_id : 752113506599707056,&#13;&#10; callback : &lt;built-in method client_connect_completed of NoneType object at 0x00007FF81D6146A0&gt;,&#13;&#10; active_sim_id : 525807591486131828,&#13;&#10; locale : en-us,&#13;&#10; edit_lot_mode : False,&#13;&#10; account : ID: 1008866171126; SaveSlotID: 0; locale:en-us,&#13;&#10; zone : &lt;Zone ID: 0xa700b3fd7a621b0&gt;,&#13;&#10; client : &lt;Client 0x3&gt;,&#13;&#10; spin_up_mode : FullZoneSpinUp,&#13;&#10; time_stamp : 1592063085.4514685]&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 566, in do_zone_spin_up [&#13;&#10; self : &lt;Zone ID: 0xa700b3fd7a621b0&gt;,&#13;&#10; household_id : 497660102028756099,&#13;&#10; active_sim_id : 525807591486131828,&#13;&#10; game_clock : game_clock,&#13;&#10; time_service : time_service]&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1484, in update [&#13;&#10; self : zone_spin_up_service,&#13;&#10; state_result : _ZoneSpinUpStateResult.DONE,&#13;&#10; e : 'NoneType' object has no attribute 'get_career_by_uid',&#13;&#10; error_code : ErrorCodes.RESTORE_RABBIT_HOLES_STATE_FAILED,&#13;&#10; dialog : UiDialogOk(additional_texts=None, anonymous_target_sim=False, audio_sting=None, dialog_bg_style=UiDialogBGStyle.BG_DEFAULT, dialog_options=UiDialogOption.DISABLE_CLOSE_BUTTON, dialog_style=UiDialogStyle.DEFAULT, icon=None, icon_override_participant=None, is_special_dialog=False, phone_ring_type=PhoneRingType.NO_RING, secondary_icon=None, text=&lt;sims4.localization.TunableLocalizedStringFactory._Wrapper object at 0x00007FF4A6C91670&gt;, text_ok=&lt;sims4.localization.TunableLocalizedStringFactory._Wrapper object at 0x00007FF4E28221A0&gt;, text_tokens=Default, timeout_duration=None, title=None, ui_responses=()),&#13;&#10; error_string : 134:b378c837:4240d837]&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 597, in on_enter [&#13;&#10; self : &lt;zone_spin_up_service._RestoreRabbitHoleState object at 0x00007FF4B69D50D0&gt;,&#13;&#10; __class__ : &lt;class 'zone_spin_up_service._RestoreRabbitHoleState'&gt;]&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\rabbit_hole_service.py", line 691, in restore_rabbit_hole_state [&#13;&#10; self : rabbit_hole_service,&#13;&#10; sim_info_manager : sim_info_manager,&#13;&#10; rabbit_holes_with_linked_master : [],&#13;&#10; rabbit_holes_to_cancel : [],&#13;&#10; sim_id : 410965964755183407,&#13;&#10; rabbit_holes : [&lt;sims4.tuning.instances.careerRabbitHole object at 0x00007FF4B4A73150&gt;],&#13;&#10; sim_info : ,&#13;&#10; rabbit_hole : &lt;sims4.tuning.instances.careerRabbitHole object at 0x00007FF4B4A73150&gt;]&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\rabbit_hole\career_rabbit_hole.py", line 46, in is_valid_to_restore [&#13;&#10; self : &lt;sims4.tuning.instances.careerRabbitHole object at 0x00007FF4B4A73150&gt;,&#13;&#10; sim_info : ]&#13;&#10;AttributeError: 'NoneType' object has no attribute 'get_career_by_uid'rtim=0&#13;&#10;Client Session Time: 19.30&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;Origin Version: 10,5,71,41480&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 10 10.0.18363 GPU: NVIDIA GeForce 920MX nvldumdx.dll 26.21.14.4614, GUID: D7B71E3E-500F-11CF-1C66-FF1918C2D735&#13; &#10;</desyncdata></report>
</root>

 Edit By Crinrict: Fixed Duplicate Template, Added Spoiler Tags

  • teacherabroad's avatar
    teacherabroad
    5 years ago

    I had the exact same issue, only mine was with a Sim travelling to the Realm of Magic. Wondering if it's a bug specific to when they travel or if it's a bug that occurs when a sim is using realm of magic specific. 

    • Miss_Mou's avatar
      Miss_Mou
      5 years ago
      @teacherabroad I'm playing on Island Living and had just finished changing outfits on a newly aged up kid. No travelling involved and no magic in sight for me.
      • amberh2725's avatar
        amberh2725
        5 years ago

        Spoke to chat today and all they could give were the basic steps. No other information given. It was almost like they were surprised that the typical solutions didn't work. No next steps given, or anything. Just gave a document to troubleshoot, and signed off. They did acknowledge that they know this is affecting tons of people. They should at least extend the sale until after this is solved. Not about to spend more money for a game I can't even play right now.

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