Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.86.166.1030
What expansions, game packs, and stuff packs do you have installed? Cats & Dogs, City Living, University, Get to Work, Get Together, Island Living, Seasons, Dine Out, Jungle Adventure, Parenthood, Realm of Magic, Spa Day, Strangerville, Bowling Night Stuff, Cool Kitchen Stuff, Kids Room Stuff, Laundry Day Stuff, Luxury Stuff Pack, Movie Hangout Stuff, My First Pet Stuff, Knitting Stuff Pack, Perfect Patio Stuff, Spooky Stuff, Tiny Living, Toddler Stuff, Vintage Glamour Stuff
Steps: How can we find the bug ourselves? Save Code Error: 0
What happens when the bug occurs? I am unable to save any progress, I completely lost whole families, and every other time I try to load the game the icons above properties have the caution triangle and I am not able to play any of the properties until I restart the game. I have tried "Save As", have tried moving my sims to new households, and going into my Sims 4 folder and deleting the latest save.
What do you expect to see? I expect my game to save, not give me a pop up that says "game save failed Save Code Error:0"
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
Yesterday I and my daughter took turns playing. Everything was going good until I made a new character, moved her into the household being played. All of a sudden any time I tried to save my game it would pop up with the error code Save Code Error: 0. I do not own Wedding Stories (yet, was actually just going to buy it) but I had moved the new character in to be the wedding photographer for a wedding (where a wedding cake was made and consumed). I lost an entire day's worth of content/ builds/ storyline. I tried to "save as" and it did not work. I have tried moving people in and out of households. I am at my wits end considering my game didn't start doing this until AFTER the patch. and it is almost my birthday and as a present I was going to buy some more game packs and an expansion. This is my first real time getting back into game play in two years due to having babies (my 2 year old has made it nearly impossible and my 10 month old makes it hard), I have been playing Sims since it came out when I was in high school over 20 years ago and am kind of desperate to figure out the issue. Thanks!