[FIXED] [PS] [GRO] Puzzles are in black and white

@KirstyCurse - I'm not convinced it's a bug. I (and others) think it's deliberate. Stripping back graphics in assorted ways because they think it will lead to better performance on console. It doesn't, though, because the game just plain has an efficiency problem. When you have to sit through 2 minutes of loading screen just to get to the main menu, the graphics aren't the issue. I can play other games on PS4 that are open world, high-end graphics, high detail, high resolution, and without the lag and painfully long loading screens. The Horizon series is a prime example of this. The PC version also has a Graphics Settings submenu that console players are denied. Because I own both PC and PS4 version, I can easily compare and see the way console players are getting screwed over. They need to stop. Bad enough we're being robbed of mods (which Skyrim and Fallout 4 can do) and being penalized for using cheats (which the PC version doesn't) we're also being robbed of our graphics and any control over them.

Tbh who can really know? It seems like such a minor thing to remove as a performance thing given that we can get them in colour from debug. Although we certainly shouldn’t have to. 
it’s just so unfair that we aren’t valued. Like many of us have paid our £1k like everyone else. There are so many bugs unique to console. Not to mention the controls. I wish there was a focus on fixing stuff rather than changing things that aren’t broken.

@KirstyCurse - A lot of us have been saying that for some time. They need to spend some time on dedicated bug-fixing, or assign a team specifically to fixing bugs as part of Quality Assurance separate from content development. It's not like EA/Maxis can't afford to hire a bug fix team, even as an outsourced contractor. Much like with Skyrim Unofficial Patch, modders are able to do these fixes on their free time. Clearly it can be done. The devs just won't bother.  Yet another example of EA's greed and corruption. When will they learn that quality products and good customer service are even MORE profitable than churning out content, and once the bulk of the bugs are fixed, people will want the new content even more because the game will play it even better than before.

Hi, sorry to dig this up from a few months ago, but this is the ONLY thing I can find from Google with a mention of debug. Are you able to pull completed, full-color cross stitch and puzzles from the debug menu on PS5? I could only find blanks.

Product: The Sims 4
Platform: PS5
Which language are you playing the game in? English
How often does the bug occur? 100% of the time
What is your current game version number? unknown, but game is up to date as of 11/28/2023
What expansions, game packs, and stuff packs do you have installed? Everything EXCEPT a handful of kits, Horse Ranch, and Batuu.
Steps: How can we find the bug ourselves? Have a Sim cross stitch, or build a puzzle, while playing a Console version of the game
What happens when the bug occurs? The completed cross stitch or puzzle, regardless of state (framed/hanging/etc) are black and white/greyscale.
What do you expect to see? The completed cross stitch or puzzle, regardless of state (framed/hanging/etc) should be in color.
Have you installed any customization with the game, e.g. Custom Content or Mods? N/A, Console
Did this issue appear after a specific patch or change you made to your system? This has been consistent with each attempt since the release of Cottage Living.

@LuckyLangsley Best to also me too this thread as cross-stitch has it's own thread: https://answers.ea.com/t5/Bug-Reports/OPEN-PS-CoL-Cross-Stitch-in-Black-and-White/m-p/10539936#M191845