Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.75.2.2310 (up to date)
What expansions, game packs, and stuff packs do you have installed? Backyard Stuff, Blooming Rooms Stuff, Bowling Night Stuff, Cats & Dogs, City Living, Cool Kitchen Stuff, Cottage Living, Dine Out, Dream Home Decorator, Eco, Everyday Clutter Kit, Fitness Stuff, Get Famous, Get to Work, Get Togeather, Growing Togeather, Highschool Years, Incheon Arrivals Kit, Island Living, Jungle Adventure, Kids Room Stuff, Laundry Day Stuff, Luxury Party Stuff, Moonlight Chic Kit, Moschino Stuff, Movie Hangout Stuff, My First Pet Stuff, My Wedding Stories, Nifty Knitting, Outdoor Retreat, Paranormaal Stuff Pack, Parenthood, Perfect Patio Stuff, Realm of Magic, Romantic Guarden Stuff, Seasons, Snowy Escape, Spa Day, Star Wars, Strangerville, Tiny Living, Todler Stuff, Vampires, Vintage Glamour Stuff, Werewolvee, (Cats and Dogs Plus My First Pet Stuff Bundle)
Steps: How can we find the bug ourselves? go into build mode or CAS and spawn something from Gallery or just try to create something using the menus in any way.
What happens when the bug occurs? unable to use the Cursor in anyway and unable to select anything to moe in buildmode or parts of the body in CAS
What do you expect to see? being able to use the Cursor in anyway so i can acually do anything at all
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I had a Dirty Save over 300hour save but it finally broke and i stopped playing Sims 4 for a while seen the new pack came out and thought you know what might hop back on and try it again now i have 90% of all DLCs only missing few small kits and i don't need nor want anything in them so i will start a new world and just repopulate eveything again and get all the houses and such back i buy the new DLC and redownload the whole game i get into th game i go New game or even tried loading an old game and i am unabe to use the Cursor system to select anything that isn't in the menus in live mode CAS or build mode it works for about half a secon then i need to use the Menu system for something and i am unable to go back and use the Cursor system even if i select Cursor or anything it does not work, i have tried trouble shooting with deleting then redownloading the game, clearing Che in th console and the game i have tired new batteries and everything, EA never replies to the emails anymore so im going to try this, i just bought the new DLC and now own pretty much everything and if i am now unable to play my game at all then this is BS and needs to be addressed or fixed because i spent way to much money on this game and if it is now unplayable i would like my money back atleast im sure someone here will understand the frustration i am currently facing.