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PansekshuElle's avatar
PansekshuElle
Seasoned Veteran
7 years ago
Solved

[FIXED] Random items, landscaping, terrain paint disappearing from build

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? up to date
What expansions, game packs, and stuff packs do you have installed? all except My First Pet Stuff
Steps: How can we find the bug ourselves? I have a lot built in Sulani uploaded to the gallery (Sulani Paradise Spa), and you can try placing the lot and loading/exiting/loading the lot over the course of gameplay.
What happens when the bug occurs? Items are vanishing en masse from this build. I first noticed that some random items did not download with the lot when I placed it into other saves from the gallery, and now I'm noticing that when I go back to the lot in one of my saves, more and more items are vanishing. Some items that have vanished: chairs placed at tables, indoor plants, outdoor plants, and most oddly, all of my terrain paint seems to have vanished as well. No CC was used while building the lot, and I disabled CC while finishing and uploading the lot to the gallery. This started happening with no mods/CC enabled.
What do you expect to see? I build a lot, upload it to the gallery, and when place it in the world, it has all the items used in the build. Also I expect that items/terrain paint do not disappear between visits to the lot.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. This is the first ground-up build I've done in Island Living, and I haven't personally seen this phenomenon before.

As described, items are vanishing for no apparent reason from a spa I built in Sulani... Even terrain paint is missing. It's a large building with a fair number of items, but I've had large, complex builds before that haven't had this issue. I do use MOO, but some of the things that disappear were not placed with MOO (chairs at tables, for example... and the terrain paint). Really frustrating. I put a lot of time into this build. 😢

When placing the lot from the gallery, there seems to be a good chance that not all of the items will load, even though they are visible in the gallery preview. But it's stranger to me that every time I visit the lot, it seems that something new has vanished.


  • Terrain Paints now persist when placing a lot from the gallery.


    Fixed in Patch 1.58.63

19 Replies

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  • BreeMiles's avatar
    BreeMiles
    Hero
    7 years ago

    Since the release of Island Living, I can add terrain paint to my builds in Sulani, and the terrain paints upload with the build, but when I re-download them to my game the terrain paint is missing! Not sure if this has been reported since then, but just wanted to let someone know its happening again! 

  • Exactly this issue has happened to my 2 new buildings for Sulani (both on water lots) after the last patch. You see the terrain paint on the gallery pics, but if you download them, there is no paint at all. Older buildings in other worlds seem not affected.

  • alanmichael1's avatar
    alanmichael1
    Seasoned Ace
    7 years ago

    I have done some further testing and it looks like in my game terrain paint on water lots in Sulani cannot be saved to the library or gallery though it shows on the photos. There is also no paint when I download other players' water lots from the gallery.

  • I too am having an issue with terrain paint disappearing on the beach lots in Sulani once I upload it to my library and then transfer that build to a different Sulani save -- on the same lot. This does not happen on the lots that are not beach front. For example, the volcano lot terrain paints stay put.

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    Terrain Paints now persist when placing a lot from the gallery.


    Fixed in Patch 1.58.63

  • alanmichael1's avatar
    alanmichael1
    Seasoned Ace
    6 years ago

    This has returned in my game with full power since some weeks. I'm not only occasionally losing terrain paint when saving a lot to the library/gallery but also almost all resized paintings and wall sculptures and resized plants/plants that stand very closely together. This happens also without using the move objects cheat while building. Is it just me or should I start a new thread?

  • PansekshuElle's avatar
    PansekshuElle
    Seasoned Veteran
    6 years ago

    It’s still happening in my game. Every build I place in sulani still removes all terrain paint and a lot of the plants. Thank 

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