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LadyAofPineapple's avatar
LadyAofPineapple
Seasoned Ace
5 months ago
Solved

[FIXED] Reaper's Rewards: GUI not showing tasks

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.109.185.1030 Wh...
  • crinrict's avatar
    crinrict
    5 months ago

    • Resolved an issue where the Reaper’s Rewards quests would disappear from the UI.

    Fixed in Patch 1.109.207.1020/2.00


    Please create a new thread if you're still experiencing this issues

crinrict's avatar
crinrict
Hero+
5 months ago

Try the following

  • Close the game
  • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
  • Repair the game
  • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. Be aware that your claimed event rewards will also be gone for the time being but you will get them back with your other things.
  • Start a new save game
  • Check if you still have the error
  • Report back with your results for further steps on how to get your stuff back.

Please see this post for more info: https://answers.ea.com/t5/Bug-Reports/UNDER-INVESTIGATION-Reaper-s-Rewards-GUI-not-showing-tasks/m-p/14084745#M294774

  • LadyAofPineapple's avatar
    LadyAofPineapple
    Seasoned Ace
    5 months ago
    @crinrict Hi I did try a fresh Sims 4 folder, and it popped up (hooray, i guess?), but the second I moved my saves back in to the new saves folder (haven't moved settings or anything else just yet), it disappeared again. I am going to try opening the new save again, to see if that one still works.

    PS I don't use TOOL.
  • OmaSimster's avatar
    OmaSimster
    Seasoned Rookie
    5 months ago

    Can confirm the problem is with accountDataDB.package. Did all the steps you suggested. Moved saves over, still no issue, the moment I moved that file over, it failed. That's where the rewards from the previous event are stored, so I can't complete the current rewards and have the previous ones installed at the same time.

    • nojaiko's avatar
      nojaiko
      5 months ago
      @OmaSimster wrote:

      Can confirm the problem is with accountDataDB.package. Did all the steps you suggested. Moved saves over, still no issue, the moment I moved that file over, it failed. That's where the rewards from the previous event are stored, so I can't complete the current rewards and have the previous ones installed at the same time.

      Yes, same for me

  • Dragonfly5159's avatar
    Dragonfly5159
    5 months ago

    I don't know where to put this or how to start one of these tickets but I did all the tasks in mine and it wouldn't mark off the 'A Call Away' challenge even though I did everything so it won't give me the XP for it. Is there a thread for that? 

  • Sunem1's avatar
    Sunem1
    New Scout
    5 months ago
    @crinrict I did everything you said in your first 2 posts on this thread. I did everything in your first post, and it still wouldn't work. So I did everything in your second post. It didn't work right away, but after I started the new save, I saved, quit back to the main menu, then from there clicked "resume". When I loaded in it was the same at first. I went into build/buy and messed about a bit, went back to live mode, nothing. After all of that I clicked the mailbox and it FINALLY worked. I wanted to post about it in case the info helps somehow.
  • Bailey2014_01's avatar
    Bailey2014_01
    Seasoned Traveler
    5 months ago

    This seems to be rather involved. I'm supposed to do all these things, to get it to work. While it should just work. And then EA doesn't do anything about it? It's up to us? I'm sorry, but that is just not acceptable. THEY should come with a fix, not us, dissecting our game and doing their work for them. I'm sorry, again, but no. I expect EA to fix this. It's not anything on my end. It's on theirs.

    So I'm not going to name my folder old..and then I'm going to have put everything back together. Just no. I expect EA to fix this. I do thank you for trying to help us though. But I've paid way too much for this game to have to do this nonsense. Nothing personal to you though.

  • Sunem1's avatar
    Sunem1
    New Scout
    5 months ago
    @crinrict After I did everything in your posts, I got it to work for a bit, but then after I completed one quest, the other disappeared. I can still see the little grim menu thing, and it says one quest is complete but not the other, and there's no option to start the second quest. I had already started working on it. It also made me complete the first quest twice? For the second one, I saw the task to call Grim but I suddenly got a stupid discovery quest that blocked it. I keep disabling those annoying things and they keep popping up worse than spam mail. Anyway, I was afraid to just cancel the DQ in case it messed with the Grim quest, so I completed it before trying to disable it again, but the Grim quest had disappeared, anyway. I'm so frustrated, I'll be giving up on the sims for a while and sticking with Stardew for now. I play to relax, not get more stressed out! Hopefully they get this mess fixed before too long, I was really looking forward to this one. Thank you for your suggestions, tho!
  • wildpinkfox77's avatar
    wildpinkfox77
    5 months ago

    Hey, I tried your tips and it still! wont work sadly what can i do?

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