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junkpilejennife's avatar
5 months ago
Solved

[FIXED] Reaper's Rewards: Newsletter not delivered/Mailman stuck

I asked for expedited mail delivery so that I could access the Ambrosia Society Newsletter right away. A mail lady showed up and just kept saying hello to the mailboxes on loop without delivering the mail. I interrupted her by introducing my sim to her; now she’s sitting on my couch and hasn’t delivered the mail. After a few minutes it gave me the option again to have my mail delivery expedited. They sent a new mail lady to my apartment and again, she’s just looping saying hello to the mailboxes and won’t stop. I don’t know what to do to complete the last task!

I have a video but it says the video is “too big” of a file so I don’t know what to share. 

Product: The Sims 4
Platform:PC
Which language are you playing the game in? 
How often does the bug occur? English
What is your current game version number? Newest
What expansions, game packs, and stuff packs do you have installed? Everything
Steps: How can we find the bug ourselves? Try to compl the reaper rewards, and expedite the mail delivery 
What happens when the bug occurs? The mail delivery person shows up and just greets the mailboxes on repeat 
What do you expect to see? Them deliver the mail
Have you installed any customization with the game, e.g. Custom Content or Mods? No, they are disabled right now.
Did this issue appear after a specific patch or change you made to your system? No. 

Edit By Crinrict: Added Tag to Title, Adjusted Title

[CM - Edited title for latest patch]

  • EA_Mako's avatar
    EA_Mako
    4 months ago

    Hey everyone,

    Thanks again for the patience while were addressing this issue!

    This should now be resolved with today's patch, along with the Wait for/Read Newsletter Task Not Completing issue. If you haven't already, please be sure to update your game before logging back in to give this another try.

    If you're running into any other issues with the Reaper's Rewards event, please take a look through our known issues list here and let us know in the appropriate thread, or via a new thread if needed. Thanks!

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