Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.55
What expansions, game packs, and stuff packs do you have installed? Magic Realm, Vampires, fashion street kit, paranormal stuff pack, spooky stuff
Steps: How can we find the bug ourselves? I already tried turning my console off, unplugging for 60 seconds, turning back on and restarting game. I also tried uninstalling and reinstalling the game. I even deleted more games to free up space even though I had plenty of space already. Nothing has worked.
What happens when the bug occurs? Every time I try to save my game, it says “game failed to save error code 0”. It doesn’t even auto save at all anymore either.
What do you expect to see? The game saving successfully.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. It happened after I downloaded the incoming sims delivery and restarted game to use content.
This happened to me on 03/17/22. At first I was told that error code 0 is usually some sort of space or permission problem. But I have plenty of space both internally and externally. When the problem happened, everything was saved internally. When I uninstalled and reinstalled, everything went on my external hard drive. Didn’t fix anything. I have Sims 4 on my Xbox One as well, I have been playing and saving perfectly fine while I’ve been waiting for this issue with it on my ps4 to be resolved. I was playing late last night and then got a notification of an incoming sims delivery. After it downloaded, it asked me to restart the game to use the content. I did this and went back into the game, played for about an hour, and when I went to save it gave me the same “game failed to save error code 0” that it did on ps4! So as of today 03/25/22, I have the same issue that I’ve had on my ps4!