Product: The Sims 4
Platform: PC
Which language are you playing the game in? English
How often does the bug occur? Every time for the excursion, unsure for the bathhouse
What is your current game version number? Not sure how to check that, but everything was fully patched (no betas) before playing
What expansions, game packs, and stuff packs do you have installed? All expansions except Get Famous and Get Together, all game packs except Spa Day & Batuu, plus Kids Room Stuff, Laundry Day, Luxury Party, My First Pet, Tiny Living, Toddler stuff,
Steps: How can we find the bugs ourselves? Plan mountain excursion event as per normal, or travel to the bathhouse
What happens when the bug occurs? Attempting to schedule will show a generic llama picture for the location. After hitting the checkbox, the player is booted out to the world select screen and attempting to reload the household shows the sim who went on the excursion as "At in Mt. Komorebi". I have also had this happen once (but not every time) when traveling direct to the bathhouse.
What do you expect to see? To end up at the bathhouse to begin the excursion or hang out.
Have you installed any customization with the game, e.g. Custom Content or Mods? No, I have never used CC or mods.
Did this issue appear after a specific patch or change you made to your system? Unsure, this is a fresh install after purchasing Snowy Escape on Friday.
I took screenshots of the the process, linked below as I can only provide three attachments;
Event Selection Screen
Event Location Screen (Generic Llama)
After this the game loads out to the world select screen, going back to my sims leads to this;
Sim at [blank] in Mt. Komorebi
Child Sim in Household Showing as Unplayable
Attempting to hit the big play button in the bottom right does give the Sim selection window, but picking either of them results in a never ending loading screen.
Following this bug, I repaired the game. The bug persisted. I then created a fresh save, with a completely new sim, moved her into the Snowy Escape neighborhood immediately, and encountered the same issue.
