Product : The Sims 4 Platform :PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.75.125.1030 What expansions, game packs, and stuff packs do you have installed? Cats & Dogs, City Living, Discover University, Eco lifestyle, Get Famous, Get to Work, Island Living, Seasons, Snowy Escape, Dine Out, Jungle Adventure, Outdoor Retreat, Parenthood, Realm of Magic, Spa Day, Strangerville, Vampires, All stuff packs, No kits
Steps: How can we find the bug ourselves? When Origin is in online mode load up game and have some sims get to know a bunch about each other and gain some sentiments. Then click on the different acquaintances/friends in the area where who your sim knows and try to open profiles. However issue goes away when in offline mode. What happens when the bug occurs? Opening the profiles of different sims will either give you no sentiment, likes/dislkes info or the popup won't happen at all and loading screen music plays. What do you expect to see? To see sims profiles with their known information (likes, dislikes, relation, sentiments) Have you installed any customization with the game, e.g. Custom Content or Mods? No, and I have repaired game 2 times. Did this issue appear after a specific patch or change you made to your system? Yes Please describe the patch or change you made. The last patch that added likes/dislikes
LastUIException
Spoiler (Highlight to read) <?xml version="1.0" ?><root> <report><version>2</version><sessionid>c42b21a8419ec90860b82277</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-06-03 00:31:28</createtime><buildsignature>Local.Unknown.Unknown.1.75.125.1030-1.200.000.507.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimProfile::SimProfileMain</categoryid><desyncid>c42b21a8419ec90860b82277</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Gameplay.SimProfile::SimProfileMain/PopulatePreferences() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=9102 Client Session Time: 18.50 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,100,48178 Modded: False SystemInfo: Windows 10 10.0.19042 GPU: NVIDIA GeForce GTX 1070 nvldumdx.dll 27.21.14.5730, GUID: D7B71E3E-58C1-11CF-904D-7D411BC2D635 </desyncdata></report> <report><version>2</version><sessionid>c42b21a8419ec90860b82277</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-06-03 00:31:38</createtime><buildsignature>Local.Unknown.Unknown.1.75.125.1030-1.200.000.507.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimProfile::SimProfileMain</categoryid><desyncid>c42b21a8419ec90860b82277</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Gameplay.SimProfile::SimProfileMain/ClearProfileData() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=10110 Client Session Time: 18.50 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,100,48178 Modded: False SystemInfo: Windows 10 10.0.19042 GPU: NVIDIA GeForce GTX 1070 nvldumdx.dll 27.21.14.5730, GUID: D7B71E3E-58C1-11CF-904D-7D411BC2D635 </desyncdata></report> <report><version>2</version><sessionid>c42b21a8419ec90860b82277</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-06-03 00:31:41</createtime><buildsignature>Local.Unknown.Unknown.1.75.125.1030-1.200.000.507.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimProfile::SimProfileMain</categoryid><desyncid>c42b21a8419ec90860b82277</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Gameplay.SimProfile::SimProfileMain/ClearProfileData() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=10426 Client Session Time: 18.50 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,100,48178 Modded: False SystemInfo: Windows 10 10.0.19042 GPU: NVIDIA GeForce GTX 1070 nvldumdx.dll 27.21.14.5730, GUID: D7B71E3E-58C1-11CF-904D-7D411BC2D635 </desyncdata></report> <report><version>2</version><sessionid>c42b21a8419ec90860b82277</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-06-03 00:31:43</createtime><buildsignature>Local.Unknown.Unknown.1.75.125.1030-1.200.000.507.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimProfile::SimProfileMain</categoryid><desyncid>c42b21a8419ec90860b82277</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Gameplay.SimProfile::SimProfileMain/ClearProfileData() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=10649 Client Session Time: 18.50 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,100,48178 Modded: False SystemInfo: Windows 10 10.0.19042 GPU: NVIDIA GeForce GTX 1070 nvldumdx.dll 27.21.14.5730, GUID: D7B71E3E-58C1-11CF-904D-7D411BC2D635 </desyncdata></report> <report><version>2</version><sessionid>c42b21a8419ec90860b82277</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-06-03 00:31:49</createtime><buildsignature>Local.Unknown.Unknown.1.75.125.1030-1.200.000.507.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimProfile::SimProfileMain</categoryid><desyncid>c42b21a8419ec90860b82277</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Gameplay.SimProfile::SimProfileMain/ClearProfileData() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=11254 Client Session Time: 18.50 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,100,48178 Modded: False SystemInfo: Windows 10 10.0.19042 GPU: NVIDIA GeForce GTX 1070 nvldumdx.dll 27.21.14.5730, GUID: D7B71E3E-58C1-11CF-904D-7D411BC2D635 </desyncdata></report> </root>
<?xml version="1.0" ?><root><report><version>2</version><sessionid>c42b21a8419ec90860b82277</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-06-03 00:31:28</createtime><buildsignature>Local.Unknown.Unknown.1.75.125.1030-1.200.000.507.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimProfile::SimProfileMain</categoryid><desyncid>c42b21a8419ec90860b82277</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Gameplay.SimProfile::SimProfileMain/PopulatePreferences() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=9102 Client Session Time: 18.50 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,100,48178 Modded: False SystemInfo: Windows 10 10.0.19042 GPU: NVIDIA GeForce GTX 1070 nvldumdx.dll 27.21.14.5730, GUID: D7B71E3E-58C1-11CF-904D-7D411BC2D635 </desyncdata></report><report><version>2</version><sessionid>c42b21a8419ec90860b82277</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-06-03 00:31:38</createtime><buildsignature>Local.Unknown.Unknown.1.75.125.1030-1.200.000.507.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimProfile::SimProfileMain</categoryid><desyncid>c42b21a8419ec90860b82277</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Gameplay.SimProfile::SimProfileMain/ClearProfileData() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=10110 Client Session Time: 18.50 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,100,48178 Modded: False SystemInfo: Windows 10 10.0.19042 GPU: NVIDIA GeForce GTX 1070 nvldumdx.dll 27.21.14.5730, GUID: D7B71E3E-58C1-11CF-904D-7D411BC2D635 </desyncdata></report><report><version>2</version><sessionid>c42b21a8419ec90860b82277</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-06-03 00:31:41</createtime><buildsignature>Local.Unknown.Unknown.1.75.125.1030-1.200.000.507.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimProfile::SimProfileMain</categoryid><desyncid>c42b21a8419ec90860b82277</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Gameplay.SimProfile::SimProfileMain/ClearProfileData() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=10426 Client Session Time: 18.50 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,100,48178 Modded: False SystemInfo: Windows 10 10.0.19042 GPU: NVIDIA GeForce GTX 1070 nvldumdx.dll 27.21.14.5730, GUID: D7B71E3E-58C1-11CF-904D-7D411BC2D635 </desyncdata></report><report><version>2</version><sessionid>c42b21a8419ec90860b82277</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-06-03 00:31:43</createtime><buildsignature>Local.Unknown.Unknown.1.75.125.1030-1.200.000.507.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimProfile::SimProfileMain</categoryid><desyncid>c42b21a8419ec90860b82277</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Gameplay.SimProfile::SimProfileMain/ClearProfileData() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=10649 Client Session Time: 18.50 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,100,48178 Modded: False SystemInfo: Windows 10 10.0.19042 GPU: NVIDIA GeForce GTX 1070 nvldumdx.dll 27.21.14.5730, GUID: D7B71E3E-58C1-11CF-904D-7D411BC2D635 </desyncdata></report><report><version>2</version><sessionid>c42b21a8419ec90860b82277</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-06-03 00:31:49</createtime><buildsignature>Local.Unknown.Unknown.1.75.125.1030-1.200.000.507.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimProfile::SimProfileMain</categoryid><desyncid>c42b21a8419ec90860b82277</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Gameplay.SimProfile::SimProfileMain/ClearProfileData() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=11254 Client Session Time: 18.50 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,100,48178 Modded: False SystemInfo: Windows 10 10.0.19042 GPU: NVIDIA GeForce GTX 1070 nvldumdx.dll 27.21.14.5730, GUID: D7B71E3E-58C1-11CF-904D-7D411BC2D635 </desyncdata></report></root>