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TullaDoVenen's avatar
5 years ago
Solved

[FIXED] Sim Profile not opening after Learning (Dis)Likes/LUIE occurring

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.75.125.1030
What expansions, game packs, and stuff packs do you have installed? Everything.
Steps: How can we find the bug ourselves? 1. Create a Household, pick likes and dislikes. (I chose 20/20) 2. Create another Household, pick likes and dislikes. (I chose 20/20) (In my case, I made 1 household with 2 sims because I wanted to make two polar oposites, and another household to check out how learning about the likes/dislikes works) 3. Place them in the world, I chose Del Sol Valley. 4. Go into Live mode, make the sims visit each other. (I made Sim B active and chose to visit Sim A) 5. Try to learn hobbies, colors, music taste. I only seemed to be able to learn colors however, but it might be chance based? 6. After learning colors, I open sim profile of said sim to check what I learnt. 7. Sim panel is blank with a really big scroll bar 8. Go home, try to open sim panel, I get lastUIexception (cant access property or method with reference null object)
What happens when the bug occurs? After learning dislikes / likes from said sim which I've just created, I try to open the Sim Profile to check them. This is where the problem occurs. At first, it is just blank with a long scroll bar. Then I visit another lot, eg. "Go Home" and try to open the Sim Panel for the same sim. The panel now wont open at all and pause-music plays as if I was in Manage Worlds.
What do you expect to see? I expect to see the Sim Profile open up and reveal the new likes/dislikes which I had my newly created sims learn from each other. Instead, I get LastUIExceptions and overlapping pause music runing Live Mode until I open up another menu which prompts for a change in music.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

Here are the stepts, in better format:

1. Create a Household, pick likes and dislikes. (I chose 20/20)

2. Create another Household, pick likes and dislikes. (I chose 20/20)

(In my case, I made 1 household with 2 sims because I wanted to make two polar oposites, and another household to check out how learning about the likes/dislikes works)

3. Place them in the world, I chose Del Sol Valley.

4. Go into Live mode, make the sims visit each other. (I made Sim B active and chose to visit Sim A)

5. Try to learn hobbies, colors, music taste. I only seemed to be able to learn colors however, but it might be chance based?

6. After learning colors, I open sim profile of said sim to check what I learnt.

7. Sim panel is blank with a really big scroll bar

8. Go home, try to open sim panel, I get lastUIexception (cant access property or method with reference null object)

This is a completely fresh Sims 4 install. Everything in My Documents folder relating to Sims 4 was nuked a while ago by me. I have used mods previously, but that was in december/november.

I do suspect there is an issue with learning some of the hobbies or music from a pack I have. I have every pack and kit installed. Both Households have 20 / 20 likes/dislikes selected.

Maybe there is a problem with SimData for one of the hobbies/musics I selected?

I have reproduced the issue 3 times with the same sims and household.

I have provided a video recording of me reproducing the issue for the third time.

I have also provided two save games, one from before the issue occurs and one from after.

Video: https://drive.google.com/file/d/1aY5Ao94q8ERLvTpmbYA_Kont1vAUwcqr/view?usp=sharing (its 200+ MB, sorry)

Save Files: https://drive.google.com/drive/folders/1ZbN0gUfJkdtKUABYvrf_F2c2daKnlL6z?usp=sharing

Edit: Forgot the logs.

Spoiler
<?xml version="1.0" ?><root> <report><version>2</version><sessionid>6d0cb43685139d2060afe863</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-05-27 18:46:00</createtime><buildsignature>Local.Unknown.Unknown.1.75.125.1030-1.200.000.507.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimProfile::SimProfileMain</categoryid><desyncid>6d0cb43685139d2060afe863</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at widgets.Gameplay.SimProfile::SimProfileMain/PopulatePreferences()&#13;&#10; at olympus.core.widget::WidgetBase/Show()&#13;&#10; at olympus.io::CommunicationObject/DispatchToWidget()&#13;&#10; at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages()&#13;&#10; at olympus.core::LayoutManager/OnDemandWidgetLoadComplete()&#13;&#10;rtim=12293&#13;&#10;ClientInfo isn't here</desyncdata></report> <report><version>2</version><sessionid>6d0cb43685139d2060afe863</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-05-27 18:46:27</createtime><buildsignature>Local.Unknown.Unknown.1.75.125.1030-1.200.000.507.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimProfile::SimProfileMain</categoryid><desyncid>6d0cb43685139d2060afe863</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at widgets.Gameplay.SimProfile::SimProfileMain/ClearProfileData()&#13;&#10; at olympus.core.widget::WidgetBase/Show()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=14912&#13;&#10;ClientInfo isn't here</desyncdata></report> </root>

Edit by crinrict: Adjusted title, put LE in spoiler tags for better readability 

  • crinrict's avatar
    crinrict
    5 years ago

    Fixed an issue where when Sims learned about the Likes and Dislikes of other Sims their Sim Profile became blank. I mean, unless they like or dislike nothing, that is… troubling.

    Fixed in Patch 1.76.81/ 1.4.

    I'm aware that some of the posts in this thread sounded slightly different and I'm unsure if all issues concerning the profile are fixed.

    If you still have issues please create a new thread, describing in as much details as possible what you see on the profile. Also check if you still get a LastUI Exception or not.

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