Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? the most recent, upadated today.
What expansions, game packs, and stuff packs do you have installed? Cats & Dogs, City Living, Cottage Living, Get Famous. Get to Work, Growing Together, High School Years, Horse Ranch, Island Living, Seasons, Snowy Escape, Cool Kitchen Stuff, Laundry Day, Movie Hangout, My First Pet, Paranormal Stuff, Romantic Garden, Vintage Glamour, Blooming Rooms, Book Nook, Decor To the Max, Desert Luxe Kit and Greenhouse Haven.
Steps: How can we find the bug ourselves? I'm not good in tech myself. But every time I started my game after the last update my Sims stopped following my commands. and not only that, they just stood still. The entire game stopped as soon as there was a notice (as in, a toddler discovering a new milestone or a question from work or a phone call). My Sims just stood paued in the position they were, endlessly doing what they did. Reseting them didnt help. Restating the game helped, but only for a couple of commands per sim.
What happens when the bug occurs? I can play my sims for about two to three motion (aka. going to the bathroom, feeding a toddler, going to sleep, make dinner), after that they just stand still. I have tried to reset them in the game (ResetSim), I've done all updates on the game and even done a repair on the entire game including all gamepacks. I tried moving my family on to another lot. I deleted some chachefiles and other things I found advice on online. The problem still persist and make gameplay unbarearable.
What do you expect to see? I want my sims to not stand still for hours.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
I think I described the problem already above.