Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.48.94.1220
What expansions, game packs, and stuff packs do you have installed? All current expansions, Vampires, Spa Day, Outdoor Retreat, Jungle Adventures, Romantic Garden, Vintage Glamour, Movie Hangout, Parenthood and the free packs.
Steps: How can we find the bug ourselves? Play for any amount of time with aging on so that you get several generations of a family.
What happens when the bug occurs? Deceased sims disappear from the family tree, making it almost impossible to track the family. I've got two big families related by a pair of brothers but the brothers don't show as brothers. In other cases, sims have been entirely deleted cutting off branches of the family that I still play with. I lost the first sim born when I first started this game several years ago today and now I can't find her children in the family tree even through their half brothers. I lost Mortimer Goth a while ago so now the Goth family only has one ancestor, Bella. A pair of siblings that died a while ago are in the family tree as half siblings despite being twins from the same parents because one of the parents, the mother, has no connection to her son anymore.
What do you expect to see? An accurate family tree showing siblings and parents by generations.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
It's very hard to play a generational game when the generations keep getting lost and forgetting one another, when twins are suddenly not related and cousins disappear from the world, cutting off their children from their grandparents. And it's painful to see sims I have raised from a baby to an elder cease to exist.
I'm not talking ghosts, some of these Sims don't have tombstones because I was off lot when they died and it was before the tombstone patch, and though no one has been added by me to the game the sims still disappear without warning and it's not like my sims count is full by any means, it still has plenty of space, but they just keep disappearing.