- Fixed a crash that would occur if a tooltip was triggered when in the hover state on objects within a Sim’s inventory.
Fixed in Patch 1.105.345/1.89
Please create a new thread if you're still experiencing this issue,
@Francoisf30 There was another report about brooms. Could you delete those to see if removing the brooms solves the issue for you ?
@rlc77 Do you also have brooms ?
I suspected it had something to do with brooms. My game crashes as soon as I get to the inventory of my spellcaster sim and hover on the brooms he has. The problem is that I cannot delete them, because as soon as my mouse just touches the brooms - boom, the game's gone
My game crashed 2 times in a row while I was playing on my ps5. I was playing my spell caster female sim. A few times she wasn’t able to do anything prior to crashing like she was stuck in animation and freezing.
After the 2nd time it crashed- I gave up and shut my system off.
Same here. It's happening for both brooms and wands for me. I can't delete them because as soon as my mouse hovers over both items, the game crashes. Not really sure what to do at this point. It has made the game unplayable for me as any time I open a Sims inventory and scroll, chances are my mouse hovers over the items and the game crashes.
If you cannot give gifts to anybody, check if you have spoiled food in your inventory.
Product: The Sims 4
Platform:Xbox Series X
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.88
What expansions, game packs, and stuff packs do you have installed? All content installed.
Steps: How can we find the bug ourselves? I had a Spellcaster stocking a retail store with crystals. She had quite a full inventory with stacks of harvestables, brooms, wands, crystals, Moonwood Mill relics and books.
What happens when the bug occurs? I was placing crystals around the store when I crashed to home. I was adding shelving for them and putting them on the shelves as they are the rare crystals like crandestine, plumbite, jonquilist, etc. I had used the Copypasto spell to copy them.
What do you expect to see? I expect to be able to place crystals without crashing.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I've Added Crystal Creations.
This happened twice as I tried to stock my retail lot. My Xbox Series X has only crashed a couple of times in a year. So after 2 crashes, to hopefully resolve the problem I power cycled my console then I cleared my locally saved data (next to Gamer tag in Manage Game and Add-ons) from my console only. I then let my console do a data synch and loaded up the game.
I've had a separate issue with excessive Townies in Other Households so I deleted 30 new Townies first incase that was causing the problem.
Then I cleared my Spellcaster's inventory (brooms and wand stacks first) then took away everything except for her Glimmerstone.
It then let me carry on stocking the crystals. I've switched to a new household now and will test on the Sim who is buying the shop, she is not a Spellcaster.
