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CiTob1899's avatar
CiTob1899
6 years ago
Solved

[FIXED] Stairs get dark in enclosed rooms

Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.54.120.1220 Wh...
  • JustHereForX's avatar
    JustHereForX
    6 years ago

    okay for some reasons nobody here cares about this bug BUT it has finally been fixed with the Discover University patch, white stairs are finally white (not dark grey), and all darker shades aren't pitch black

    this is no user-generated issue, as i've been seeing dark stairs in all gameplay / build videos, from gurus and youtubers

Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago

@CiTob1899

I'm not sure that's a bug, just the light changes when you close a room with stairs. I'll try and repro, which stairs are they? Could you also take a screenshot of the whole room?

CiTob1899's avatar
CiTob1899
6 years ago

Hello,

When I put (any) stairs inside a building (with a second floor), the stairs darken like a shadow is hovering over it. The stairs are perfect outside a room - total white. EA Help also asked me to share an image with different lights settings; colour and intensity but it was still the same. Even EA Help found it strange. When I remove a wall, exposing the room to outside, the stairs turn normal again.

Here is a folder with many images:

https://drive.google.com/drive/folders/1-1TN_6ZkQ9mVS9Hwmh8ari8cx-6XcAMU

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago

    @CiTob1899 

    I see what you mean, it's as if the stairwell doesn't recognise light from windows but I placed the Crystal Clear floor window from Island Living and it directs light properly. It's always been like this though I think, do you think it's a new issue?

    • CiTob1899's avatar
      CiTob1899
      6 years ago

      That must be the issue! That’s so strange. Thanks for taking your time to do this. This is upsetting me dearly and it would be amazing if EA could fix this. At least I’m not the only one with this new ‘bug’?

      • Bluebellflora's avatar
        Bluebellflora
        Hero+
        6 years ago
        @CiTob1899

        You're welcome 🙂 I'm going to move this back to the bug forum and hope that a Windows user could test for us. This will determine whether it's Mac specific or affects all.

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This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,624 PostsLatest Activity: 6 months ago