[FIXED] Stuck in the shadow: No Mysterious Phone Call

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.93.146.1220
What expansions, game packs, and stuff packs do you have installed? Sims 4, Sims 4 Seasons, Island Living, Get to Work, Cats and Dogs, Cottage Living, Snowy Escapes, Discover University, Dine Out, Vampires, Parenthood, Strangerville, Realm of Magic
Steps: How can we find the bug ourselves? In the scenario, Stuck in your Shadow. I am on Launch your Sim's Career. Am meant to receive a mysterious phone call from lewis, but i haven't received any phone call. been playing for 10 days, have been able to tick off other tasks on the scenario but cannot move forward.
What happens when the bug occurs? I can't move forward in the scenario, no phone call received from Lewis. I have tried to repair, update, go to manage worlds, exit and restart, move the sim, still the same issue.
What do you expect to see? a phone call from lewis
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

In the scenario, Stuck in your Shadow. I am on Launch your Sim's Career. Am meant to receive a mysterious phone call from lewis, but i haven't received any phone call. been playing for 10 days, have been able to tick off other tasks on the scenario but cannot move forward. I have tried to repair, update, go to manage worlds, exit and restart, move the sim, still the same issue. No phone call from Lewis.

Edit By Crinrict: Adjusted Title