Product:The Sims 4 Platform:Mac Which language are you playing the game in?English How often does the bug occur?Every time (100%) What is your current game version number?I don’t know how to find that but I just did the 2/27/24 update What expansions, game packs, and stuff packs do you have installed?Everything except Journey to Batuu and the Castle Kit. Steps: How can we find the bug ourselves?Click on a mailbox What happens when the bug occurs?None of the usual options appear. Just a greyed out “no mail has been delivered recently). What do you expect to see?I expect to see the usual options of get mail, sort junk mail, check stories, vote for NAP, etc. and in this specific case the ability to send a book to the publisher. Have you installed any customization with the game, e.g. Custom Content or Mods?Never used. Did this issue appear after a specific patch or change you made to your system?Yes Please describe the patch or change you made.I was playing this morning with no issues. I quit doe a while, came back, downloaded the (2/27/24) update ans can’t use the mailbox for anything other than shipping on Trendi or Plopsy because I don’t click the mailbox for those.
Since today's update, one of my sims cannot interact with the mailbox. Her partner can, and I've removed all mods and still have this issue.
I've tried leaving the lot.
I've tried moving from the lot.
I've reset my sim several times, first by left-clicking, then selecting reset sim. Then, by typing in cheats, testingcheats on and resetsim.
I've removed all mods.
I've tried deleting the mailbox and putting a new one in place (even using various mailboxes, not just the same one).
Below are some screen shots I took showing how one sim can't access the mailbox and the other one can.
I'm not 100% sure if all platforms have rolled out but I'm going to lock this now.
Addressed an issue where Sims that had achieved certain skill levels and had unlocked or crafted specific recipes, or had written music, were then unable to select interactions on themselves, on other Sims, and on certain objects.
What can you do if you still have issues ?
1. Remove all your mods/cc and delete the localthumbcache file. This IS important. Test without them.
2. Repair the game
3. Check your game version. You can find it in the lower right corner of your main menu. It should be: 1.105.332 or 1.88 for console
4. If you still have issues, create a new thread and provide your Sim to the gallery. Make sure to post WHICH objects you still have issues with
My thread was merged here but I have a different issue
There were a lot of threads and some were just turning into collections. I did not read every post in here either so it's possible that strays landed here. If you had a different issue, create a new thread (again, remove your mods/cc first)
I did, in fact. Oddly there seems to be stuff related to music licensing in it, yet this sim had no musical skills. In fact it was a relatively new rags to riches off the grid save so his skills were mostly in gardening, fishing, and cooking. This was a save that had previously had been modded, but i ran into the issue after turning off mods.
<?xml version="1.0" ?><root> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:17:45</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_Mailbox:0x0bb0125e23cded90: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:21:10</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_Mailbox:0x0bb0125e23cded90: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:21:16</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_Mailbox:0x0bb0125e23cded90: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:21:47</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_Mailbox:0x0cc41260cc1c014d: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:21:50</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_Mailbox:0x0cc41260cc1c014d: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:23:20</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_Mailbox:0x0cc41260cc1c014d: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:23:22</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_Mailbox:0x0cc41260cc1c014d: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:25:34</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_Mailbox:0x0cc41260cc1c014d: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:26:11</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_MailboxWall:0x0cc41260cd26014f: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:26:14</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_MailboxCommmunal:0x0cc41260cd1c014e: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:27:40</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_Mailbox:0x0cc41260cc1c014d: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:27:49</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_Mailbox:0x0cc41260cc1c014d: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:43:22</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_Mailbox:0x0cc41260cc1c014d: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:44:01</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_Mailbox:0x0cc41260cc1c014d: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:44:08</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_Mailbox:0x0cc41260cc1c014d: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:45:26</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_Mailbox:0x0cc41260cc1c014d: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:47:06</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_Mailbox:0x0cc41260cc1c014d: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:47:53</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_Mailbox:0x0cc41260cc1c014d: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:49:08</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_Mailbox:0x0cc41260cc1c014d: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:49:22</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_Mailbox:0x0cc41260cc1c014d: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> <report><version>2</version><sessionid>771900707fafa33565de4232</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-27 15:49:37</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>unlock_tracker.py:114</categoryid><desyncid>771900707fafa33565de4232</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_Mailbox:0x0cc41260cc1c014d: (TypeError: issubclass() arg 1 must be a class) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\crafting\music_interactions.py", line 664, in potential_interactions File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in get_unlocks File "T:\InGame\Gameplay\Scripts\Server\sims\unlock_tracker.py", line 114, in <listcomp> TypeError: issubclass() arg 1 must be a classrtim=0 Client Session Time: 36.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,128,0,5641 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1960, GUID: D7B78E66-D909-11CF-B273-6418AEC2D335 </desyncdata></report> </root>
Product: The Sims 4 Platform:PC Which language are you playing the game in?Русский язык How often does the bug occur?Every time (100%) What is your current game version number?1.105.297.1030 What expansions, game packs, and stuff packs do you have installed?All the expansion packs Game packs: my wedding stories, dream home decorator, parenthood, dine out, spa day, outdoor rethreat Stuff packs: my first pet, home chef hustle, tiny living, laundry day, vintage gramour, cool kitchen, fitness, romantic garden, nifty knitting Steps: How can we find the bug ourselves?Try playing violin or guitar Use the mailbox (Only if the family has more than three characters) What happens when the bug occurs?I think this problem is related to the one that was in the game before. Previously, only three characters from the family celebrated the holidays. Now only three can use the mailbox and musical instruments (guitar and violin). What do you expect to see?All family characters can play musical instruments and use the mailbox Have you installed any customization with the game, e.g. Custom Content or Mods?Not now. I've removed them. Did this issue appear after a specific patch or change you made to your system?Neutral/Not Sure
I think this problem is related to the one that was in the game before. Previously, only three characters from the family celebrated the holidays. Now only three can use the mailbox and musical instruments.
Product: The Sims 4 Platform:PC Which language are you playing the game in?English How often does the bug occur?Every time (100%) What is your current game version number?1.105.297.1030 What expansions, game packs, and stuff packs do you have installed?Horse Ranch, Growing Together, Cottage Living, Cats and Dogs, City Living, Get to Work, Get Famous, Island Living, Discover University, Get Together, Snowy Escape, Eco Lifestyle, Dream Home Decor, Parenthood, Dine Out, Spa Day, Outdoor Retreat, Moschino, Tiny Living, Laundry Day, Vintage Glamor, Cool Kitchen, Backyard, My Pet, Perfect Patio, Toddler, Movie Hangout, Fitness, Romantic Garden, Spooky, Paranormal, Nifty Knitting, Kids Room, Book Nook, Grunge Revival, Basement Treasures, Greenhouse Haven, Everyday Clutter, Blooming Rooms, Decor to the Max, Courtyard Oasis, Country Kitchen, Little Campers Steps: How can we find the bug ourselves?Try to put a toddler into a high chair, no matter where it's located on the lot. What happens when the bug occurs?Sims act like the high chair is blocked and they can't feed the toddler in it. They wave around with a blocked path icon over their heads. What do you expect to see?I expect them to be able to put their toddler in the high chair and feed her. Have you installed any customization with the game, e.g. Custom Content or Mods?Never used. Did this issue appear after a specific patch or change you made to your system?Yes Please describe the patch or change you made.The most recent patch that added the shopping cart at the top of the game menu in game.
Since the latest patch, Sims act like the high chair is blocked for their toddler and won't put her in it to feed her.
I am also experiencing this problem with a Sim in the Civil Designer career, with the Eco Innovator aspiration. She is unable to do anything besides "Get Mail"
ETA: She doesn't have any musical skills whatsoever. Was Level 5 in photography, changed it to lv 3 and it made no difference
I am having the same issue. First, it was just my first sim (I call them head of household) that had this issue and now all of my sims cannot interact with the mailbox. And it is concerning because one of my sims sells books for a living and I don't want him to lose his spotlight waiting for a fix on this.
I deleted my mods to try and fix this and nothing is working.
Same thing started to happen to me last night after updating. I have Seasons, Get to Work, Island Living, Romantic Garden Stuff, Cats & Dogs, and the Desert Luxe kit. I play on xbox series x. Since the update, the only option on the mailbox is the greyed out "Get Mail". Going into Manage Households does nothing.
Im having the same issues and i cant seem to find any thread other than the obvious one of " this isnt working". I even checked the website for sims 4. Im so frustrated as i cant get anything at the mailbox other than pay bills. blurg I hope they fix it sooner than later.
About The Sims 4 Bug Reports - Archive
This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,625 PostsLatest Activity: 2 years ago