Product: The Sims 4
Platform: PS4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.28.72.3400 (64-bit)
What expansions, game packs, and stuff packs do you have installed? Everything except My First Pet Stuff.
Steps: How can we find the bug ourselves? In build mode, edit the uniform of any restaurant staff by going into CAS. Additionally, sometimes simply switching between pre-made outfits will immediately boot you into CAS, without asking if you want to go into it (which is normal behavior).
What happens when the bug occurs? After exiting CAS, L1/R1 no longer function in build mode or in the Gallery. Exiting build mode, bringing up the cheat/debug bar, going into Live Mode and exiting to main menu and then reloading the save does not fix the issue. Only rebooting the game fixes it.
Additionally, the Gallery also bugs out visually with the left-hand categories flowing off-screen and 'wwwwwww' repeated next to controller icons that extremely rapidly flash through every button save the D-pad, Options and Touchpad. This bug remains after exiting build mode.
What do you expect to see? After exiting CAS, game should allow navigation with L1/R1 and editing additional uniforms. Gallery should not bug out.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console, no mods available.
Did this issue appear after a specific patch or change you made to your system? Unknown. Have not tried to edit a uniform in months. Have bought numerous packs since getting Dine Out, and there have been numerous updates.
Please describe the patch or change you made. N/A
I have also recently re-installed the game (unrelated to this bug), restored licenses, rebuilt my PS4 database and started a brand new save.