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NishiaSassy's avatar
6 years ago
Solved

[FIXED] [XB1/PS4] Cursor disappeared

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? Idk
What expansions, game packs, and stuff packs do you have installed? None
Steps: How can we find the bug ourselves? Idk
What happens when the bug occurs? My cursor doesn’t appear on the screen
What do you expect to see? The cursor so I can see where and what I’m clicking
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

 So basically I’ve been playing the game all day and all of a sudden my cursor disappeared. I tried to go to a different family, exiting to the main menu and it never came back. The actual cursor or arrow thing in with you click people, items, and activities does not appear. It seems like it’s still there, it’s just I can’t see it. I could see it partially hovering over the build mode icon in the upper right hand corner of my screen but it won’t show me the actual physical body of the arrow.

Edit By Crinrict: Adjusted Tag

  • EA_Mai's avatar
    EA_Mai
    6 years ago

    Hi everyone,

    Thanks for sharing your experiences and workarounds with your fellow Simmers!

    We released a patch for The Sims 4 on console a week ago - are you still experiencing this after the update?

    -Mai

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